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the lab* at Filene 2023 Test Results

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Year 1 Lab Results—Subscription-Based Pricing Models

During its inaugural year, the lab* at Filene completed the testing of four ideas focused on helping credit unions adapt and thrive in today's marketplace. These are the final results of our Subscription-based Pricing Models test.
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Year 1 Lab Results—Pocketnest: Financial Wellness as an Engagement Strategy

In times of financial uncertainty, credit unions must provide members with the necessary tools to achieve financial wellness in order to remain relevant and cultivate loyal, long-lasting, and productive relationships with both current and prospective members. Filene partnered with Pocketnest to test their financial wellness app as a solution for credit unions to offer more ways to engage with their members while helping them save more and become more financially sound.
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Year 1 Lab Results—Ignite Sales: Digital Engagement for Indirect Lending

During its inaugural year, the lab* at Filene has completed the testing of four ideas focused on helping credit unions adapt and thrive in today's marketplace. These are the final results of our Digital Engagement for Indirect Lending test, in partnership with Ignite Sales.
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Year One Lab Results: Rethinking Physical Space

During its inaugural year, the lab* at Filene has completed the testing of four ideas focused on helping credit unions adapt and thrive in today's marketplace. One of the four solutions was Rethinking Physical Space where participating credit unions and the lab* at Filene gathered qualitative feedback from members regarding the physical presence and use of branches.

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