Benchmarking and Key Performance Indicators

What gets measured gets done. But how do you know you are using the right metrics and how does your credit union's KPIs benchmark against your peers.

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Why it matters

Credit union balanced scorecards are full of Key Performance Indicators (KPIs) and strategic metrics that are focused on improving the growth and financial stability of the institution. Whether you're measuring ROA, member acquisition, member and or employee satisfaction - it's important to know how your credit union's performance stacks up against your peers. Filene has an extensive collection of research and insights to help guide you on your journey to building and measuring KPIs for your credit union.

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Research in this topic

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Report #639 | Jan 30, 2025 | Members
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Benchmarking and Key Performance Indicators

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Over the past 30 years, around 1,400 credit unions have joined the Federal Home Loan Bank System (FHLB), which provides low-cost liquidity to its members to invest in local needs including housing, jobs and economic growth. The following report explores the value that participating credit unions have received from their membership.
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Innovation Benchmarking and Key Performance Indicators

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Review webinar materials from The Impact of Losing Overdraft Protection and How Credit Unions Can Move Forward hosted October 29th, 2024.

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Benchmarking and Key Performance Indicators

Why it matters

Research in this topic

The AI Adoption Journey: A Survey of Credit Union Leaders

The Value of Federal Home Loan Bank Membership to Credit Unions

The Impact of Losing Overdraft Protection and How Credit Unions Can Move Forward

Innovation Matters: A Short Guide to Different Perspectives on Creating a Culture of Innovation

More opportunities

Webinar: Highlights From big.bright.minds. 2024—Most Popular Sessions!

Top 5 Most Viewed Blog Posts of 2024

Top 5 Most Watched Webinars of 2024

Webinar: The Impact of Losing Overdraft Protection and How Credit Unions Can Move Forward

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