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Research Reports

Research is our middle name. Members of Filene receive immediate, unlimited access to 25 years of research with the goal of identifying what comes next for credit unions and financial consumers. Dig in! 

Not a member? Take a glimpse into the valuable research Filene has to offer.

America’s Got Talent: Attracting It is the Challenge

America’s Got Talent: Attracting It is the Challenge

In an effort to address the challenge of attracting and retaining talented employees, Filene hosted a day-long colloquium dedicated to sharing new insights and best practices for credit unions' efforts in talent attraction. This report summarizes presentations on the following: Developing your credit union's brand story and using it to...

Blueprints for Innovation, Spring 2017

Blueprints for Innovation, Spring 2017

What’s your competitive advantage?   Are you working towards the future? Or are you “working on the treadmill of today?” With what seems like nonstop internal pressure, just to get work done, finding time to think strategically about cutting-edge research and innovation possibilities to make your credit union stronger can often...

Domestic Violence Recovery Loan Program

Domestic Violence Recovery Loan Program

In 2016 Filene published research by Adrienne Adams of Michigan State University on a unique collaboration between a local credit union, domestic violence prevention agencies, and a grantor, to offer affordable loans designed to help survivors of domestic abuse get back on their financial feet. This interim brief reports on...

Sorting the Hype Cycle

Sorting the Hype Cycle

As credit unions prospect and adopt financial technology, many have expressed a need for guidance as they explore and appraise fintech options. This report provides summaries of presentations at Filene's colloquium: Sorting the Hype Cycle, and includes topics such as: best practices for navigating fintech products, forward-looking fintech regulation, blockchain technology, and the...

Generational Money Chatter

Generational Money Chatter

As there are currently four generations of credit union members, each with its own, unique attitudes and emotions, it is no longer adequate to assume that one or two voices on financial issues sufficiently represents all consumers. This report provides research-based insights on how each generation views money and finances,...

The Laws of Attraction: Credit Union Recruitment in a Competitive Labor Market

The Laws of Attraction: Credit Union Recruitment in a Competitive Labor Market

A large hurdle today for many credit unions is attracting and retaining talented employees. This report lays out the key findings from current organizational attraction research and distills implications for the credit union system. The primary determinants of applicant attraction are perceived person-organization fit, job and organization characteristics, and recruiter...

Fintech: Developments and Strategic Implications for Credit Unions

Fintech: Developments and Strategic Implications for Credit Unions

A combination of an accelerated rate of change, lower development costs, attractive profit pools, and changing regulatory environments is propelling fintech products into the worldwide marketplace. These new technologies favor nimble financial organizations and create a challenge for credit unions that generally veer toward prudence and vigilance when managing their...

Collective Intelligence

Collective Intelligence

Credit unions share a common ethos of cooperation, but don't always put this idea into practice. Filene hosted a colloquium on collective intelligence, and examined various avenues for working collectively with other credit unions. Included in this report are short recaps of each presentation and select insights.  Filene thanks its...

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