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Everything we do starts with research. At Filene Research Institute, we’re driven to learn what makes credit unions tick. And what could make them tick even better. We spend our days—and sometimes our nights—connecting with leaders from credit unions, academia, public policy, business, and technology to deliver the world’s best thinking and tools to stay competitive for credit unions and cooperative finance.

Latest Publications

The Practice of Open-Book Management in Credit Unions

Following on the heels of the just-released Filene report The Power of Engagement through Open-Book Management, this report explores the big picture of how open-book management is used in credit unions today. Filene conducted a survey of credit union CEOs and managers to assess the extent to which they were...

The Power of Engagement Through Open-Book Management

Based on three principles: transparency, trust and fair treatment, open-book management engages with employees and gets them to think and act like owners, creating a culture of employee ownership in credit unions. This research is the first of three reports from Filene’s Center for Organizational Entrepreneurship exploring the value and...

Knowledge Sharing: Findings from Two Pilots

Good communication is hard to find. And communicating effectively within an organization is neccesary for success, but especially when organizations take on big challenges. Huggy Rao and two doctoral students from Stanford Graduate School of Business created a knowledge sharing platform specifically designed for credit unions. This report shares what...

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Research Council

The Filene Research Council is a distinguished group of credit union executives who individually and collectively play integral roles in the continued advancement of the credit union movement.

Featured Publication

Generational Money Chatter

As there are currently four generations of credit union members, each with its own, unique attitudes and emotions, it is no longer adequate to assume that one or two voices on financial issues sufficiently represents all consumers. This report provides research-based insights on how each generation views money and finances,...

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