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Everything we do starts with research. At Filene Research Institute, we’re driven to learn what makes credit unions tick. And what could make them tick even better. We spend our days—and sometimes our nights—connecting with leaders from credit unions, academia, public policy, business, and technology to deliver the world’s best thinking and tools to stay competitive for credit unions and cooperative finance.

Latest Publications

Sponsoring the Credit Union Leaders of Tomorrow

In its simplest form, the sponsor–protégé. relationship is beneficial for both parties, with sponsor CEOs being afforded an opportunity to cultivate talent and protégé's receiving invaluable on‑the-ground experience. For any aspiring credit union CEO, having an early-career sponsor will open doors and, more importantly, create the framework for effective leadership. Through a series of interviews with...

Leadership Coaching Opportunities for Credit Unions

As credit unions become more complex, the demand for stronger leaders is real. It is no longer enough to be a subject matter expert with long tenure. Credit union executives and managers must coach, inspire, and lead. In order to build strong cultures, provide more value to our members, and develop thriving...

Blueprints for Innovation Spring i3

Where will your credit union be in 2025? Are you prepared to meet the changing demands of address the increasing costs of operations and rise above the wave of nontraditional competitors?  If your credit union is like most others, there’s heavy lifting to be done. It takes a...

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Research Council

The Filene Research Council is a distinguished group of credit union executives who individually and collectively play integral roles in the continued advancement of the credit union movement.

Featured Publication

The Consumer Experience: Financial Institution Preference and Usage Factors

Today's consumers confront a variety of banking options. Factors like personal trust, household income, and convenience all weigh, in different ways, on consumers' preferences between and among banks and credit unions. This report analyzes consumer survey data to better understand these usage factors and allows productive comparisons between institutions. The data...

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