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Research

Everything we do starts with research. At Filene Research Institute, we’re driven to learn what makes credit unions tick. And what could make them tick even better. We spend our days—and sometimes our nights—connecting with leaders from credit unions, academia, public policy, business, and technology to deliver the world’s best thinking and tools to stay competitive for credit unions and cooperative finance.

Latest Publications

Structures for Innovation

Where does your organization fall on the exploit-explore spectrum? A key take-away from Structures for Innovation is that successful organizations balance explore-type activities, such as innovating, and exploit-type activities, such as efficient operating practices. But understanding how well your organization balances these two crucial activities is challenging. We’ve created the...

Confidence In Borrowing: Survey 2016

Knowing how consumers feel about borrowing is useful for predicting their intentions and behavior, and is instrumental for developing strategies to support consumers as they navigate how and when to borrow and invest. Our consumer borrowing survey indicates that confidence is low, with over 80% of consumers feeling worried, concerned...

User Experience Design: Insights for Credit Unions

When choosing fintech options, credit unions are uniquely positioned to select products that not only provide state-of-the-art options to their members, but that distinguish credit union value propositions from other financial institutions. This report provides insights for credit unions to leverage their core principles when designing the interface that becomes...

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Research Council

The Filene Research Council is a distinguished group of credit union executives who individually and collectively play integral roles in the continued advancement of the credit union movement.

Featured Publication

Domestic Violence Recovery Loan Program

The Domestic Violence Recovery (DVR) Loan Program was designed to provide survivors of abuse with an affordable option for removing financial barriers to safety and/or rebuilding after an abusive relationship. This report details the development and initial findings from the implementation of the DVR Loan program from May 2014 through...

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