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Everything we do starts with research. At Filene Research Institute, we’re driven to learn what makes credit unions tick. And what could make them tick even better. We spend our days—and sometimes our nights—connecting with leaders from credit unions, academia, public policy, business, and technology to deliver the world’s best thinking and tools to stay competitive for credit unions and cooperative finance.

Latest Publications

Emerging Payments and Communities: Reimagining Trust and Mutual Finance

 In 2004 Facebook was an anomaly. As one of the pioneers in social networking, it originally limited access to Harvard students, offered basic functionality, and served as a centralized directory that connected people across the university. While its core user group was exclusive, the message was clear: Facebook wanted to revolutionize the way...

Blue Ocean Lending for Credit Unions: Point of Sale Financing

This study presents research on the U.S. point of sale financing (POSF) marketplace. POSF is defined as providing financing at the point of sale for large consumer purchases. We estimate the annual potential market size of this market at $391 billion, or approximately 3.5% of annual consumer spending with health...

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Top Publications

The Consumer Experience: Financial Institution Preference and Usage Factors

Today's consumers confront a variety of banking options. Factors like personal trust, household income, and convenience all weigh, in different ways, on consumers' preferences between and among banks and credit unions. This report analyzes consumer survey data to better understand these usage factors and allows productive comparisons between institutions. The data...

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