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Research & Thinking
To accelerate insights and transform your organization.
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Browse our research & thinking
By Topics in Action
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Decoding Generational Dynamics
By Questions
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The AI Adoption Journey: A Survey of Credit Union Leaders
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Generative AI: How Credit Unions Can Adopt Gen AI to Benefit Employees and Members
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The Evolution and Impact of AI in Credit Unions
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Webinar: The Evolution and Impact of AI in Credit Unions
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Text-Generative AI and the Future for Credit Unions
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Credit Union Governance Landscape
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Credit Union Boards: Resources for Effective Governance
Effective board governance is essential for credit union sustainability and health. From board evaluation practices to board composition, Filene has curated resources for credit union leaders seeking to learn more about strategies to improve board governance.
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Formalizing the Art of Board Composition
A board of directors can make or break the success of a credit union. Yet credit unions sometimes find board governance lacking or inadequate for meeting their challenges. This report provides research-based recommendations for improving board composition, including formalizing recruitment and evaluation to help credit unions leverage more from their boards of directors.
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The AI Adoption Journey: A Survey of Credit Union Leaders
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Generative AI: How Credit Unions Can Adopt Gen AI to Benefit Employees and Members
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The Evolution and Impact of AI in Credit Unions
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Webinar: The Evolution and Impact of AI in Credit Unions
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Text-Generative AI and the Future for Credit Unions
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Credit Union Governance Landscape
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Credit Union Boards: Resources for Effective Governance
Effective board governance is essential for credit union sustainability and health. From board evaluation practices to board composition, Filene has curated resources for credit union leaders seeking to learn more about strategies to improve board governance.

Formalizing the Art of Board Composition
A board of directors can make or break the success of a credit union. Yet credit unions sometimes find board governance lacking or inadequate for meeting their challenges. This report provides research-based recommendations for improving board composition, including formalizing recruitment and evaluation to help credit unions leverage more from their boards of directors.
How We Focus
Centers of Excellence
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Center of Excellence Design for Digital
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Center of Excellence The Next Generation of Member Growth
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Center of Excellence Leadership, Strategy & Governance
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Center of Excellence The Credit Union of the Future
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Center of Excellence Diversity, Equity & Inclusion
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Center of Excellence Community Social Impact
Our Latest Research & Thinking
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Report #642 |
The Ecosystem Advantage: Unlocking Entrepreneurial Potential Through Ecosystem Collaboration
Entrepreneurial ecosystems are naturally interconnected, with each component relying on the others to create an environment that fosters growth and sustainability— making credit unions essential to their overall health. This report serves as an action blueprint for credit unions seeking to take meaningful steps in building their entrepreneurial ecosystems—supporting the growth of small businesses and the communities they serve. -
Report #640 | | Members
Decoding Generational Dynamics
This four-part series explores how shifting demographics and generational patterns are transforming the needs and expectations of your members and colleagues. -
Report #639 | | MembersArtificial Intelligence Strategy and Planning Innovation Benchmarking and Key Performance Indicators
The AI Adoption Journey: A Survey of Credit Union Leaders
*20-Minute Read: Artificial intelligence (AI) is transforming the digital economy, and credit union leaders are navigating pivotal decisions on how to integrate AI into their business models. This report shares insights from a survey of 110 participants across 78 organizations, highlighting early trends, emerging strategies, and the positive potential of AI to empower members, employees, and leadership, while encouraging credit unions to evolve and refine their AI approaches. -
Report #641 |
The Value of Federal Home Loan Bank Membership to Credit Unions
Over the past 30 years, around 1,400 credit unions have joined the Federal Home Loan Bank System (FHLB), which provides low-cost liquidity to its members to invest in local needs including housing, jobs and economic growth. The following report explores the value that participating credit unions have received from their membership.