
Research & Thinking
To accelerate insights and transform your organization.

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By Topics in Action


Results Overview of Filene's Center of Excellence for Consumer Financial Lives in Transition
By Questions

The AI Adoption Journey: A Survey of Credit Union Leaders

Generative AI: How Credit Unions Can Adopt Gen AI to Benefit Employees and Members

The Evolution and Impact of AI in Credit Unions

Webinar: The Evolution and Impact of AI in Credit Unions

Text-Generative AI and the Future for Credit Unions

Credit Union Governance Landscape

Credit Union Boards: Resources for Effective Governance
Effective board governance is essential for credit union sustainability and health. From board evaluation practices to board composition, Filene has curated resources for credit union leaders seeking to learn more about strategies to improve board governance.

Formalizing the Art of Board Composition
A board of directors can make or break the success of a credit union. Yet credit unions sometimes find board governance lacking or inadequate for meeting their challenges. This report provides research-based recommendations for improving board composition, including formalizing recruitment and evaluation to help credit unions leverage more from their boards of directors.

The AI Adoption Journey: A Survey of Credit Union Leaders

Generative AI: How Credit Unions Can Adopt Gen AI to Benefit Employees and Members

The Evolution and Impact of AI in Credit Unions

Webinar: The Evolution and Impact of AI in Credit Unions

Text-Generative AI and the Future for Credit Unions

Credit Union Governance Landscape

Credit Union Boards: Resources for Effective Governance
Effective board governance is essential for credit union sustainability and health. From board evaluation practices to board composition, Filene has curated resources for credit union leaders seeking to learn more about strategies to improve board governance.

Formalizing the Art of Board Composition
A board of directors can make or break the success of a credit union. Yet credit unions sometimes find board governance lacking or inadequate for meeting their challenges. This report provides research-based recommendations for improving board composition, including formalizing recruitment and evaluation to help credit unions leverage more from their boards of directors.
How We Focus
Centers of Excellence
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Center of Excellence Design for Digital
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Center of Excellence The Next Generation of Member Growth
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Center of Excellence Leadership, Strategy & Governance
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Center of Excellence The Credit Union of the Future
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Center of Excellence Diversity, Equity & Inclusion
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Center of Excellence Community Social Impact
Our Latest Research & Thinking
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Report #643 | | MembersAttracting and Engaging Younger Members Innovation Financial Well-being Benchmarking and Key Performance Indicators
Driving Financial Wellness through Gamification: A Pathway for Credit Unions
*20-Minute Read: This brief lays out the basic mechanics and psychology behind gamification, giving examples of solutions that have positively influenced financial behaviors. Driving towards increasing financial wellness and member engagement, the brief also discusses potential pathways for credit unions to leverage gamification. -
Report #626 | | Members
Results Overview of Filene's Center of Excellence for Consumer Financial Lives in Transition
This report highlights the impact from our Center of Excellence for Consumer Financial Lives in Transition. Led by Dr. Lisa Servon, the work from this center explored both planned and unplanned changes in peoples' lives and how these changes impact our financial well-being. -
Report #642 |
The Ecosystem Advantage: Unlocking Entrepreneurial Potential Through Ecosystem Collaboration
Entrepreneurial ecosystems are naturally interconnected, with each component relying on the others to create an environment that fosters growth and sustainability— making credit unions essential to their overall health. This report serves as an action blueprint for credit unions seeking to take meaningful steps in building their entrepreneurial ecosystems—supporting the growth of small businesses and the communities they serve. -
Report #640 | | Members
Decoding Generational Dynamics
This four-part series explores how shifting demographics and generational patterns are transforming the needs and expectations of your members and colleagues.