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Everything we do starts with research. At Filene Research Institute, we’re driven to learn what makes credit unions tick. And what could make them tick even better. We spend our days—and sometimes our nights—connecting with leaders from credit unions, academia, public policy, business, and technology to deliver the world’s best thinking and tools to stay competitive for credit unions and cooperative finance.

Latest Publications

The Laws of Attraction: Credit Union Recruitment in a Competitive Labor Market

A large hurdle today for many credit unions is attracting and retaining talented employees. This report lays out the key findings from current organizational attraction research and distills implications for the credit union system. The primary determinants of applicant attraction are perceived person-organization fit, job and organization characteristics, and recruiter...

Fintech: Developments and Strategic Implications for Credit Unions

A combination of an accelerated rate of change, lower development costs, attractive profit pools, and changing regulatory environments is propelling fintech products into the worldwide marketplace. These new technologies favor nimble financial organizations and create a challenge for credit unions that generally veer toward prudence and vigilance when managing their...

Collective Intelligence

Credit unions share a common ethos of cooperation, but don't always put this idea into practice. Filene hosted a colloquium on collective intelligence, and examined various avenues for working collectively with other credit unions. Included in this report are short recaps of each presentation and select insights.  Filene thanks its...

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Research Council

The Filene Research Council is a distinguished group of credit union executives who individually and collectively play integral roles in the continued advancement of the credit union movement.

Featured Publication

Domestic Violence Recovery Loan Program

The Domestic Violence Recovery (DVR) Loan Program was designed to provide survivors of abuse with an affordable option for removing financial barriers to safety and/or rebuilding after an abusive relationship. This report details the development and initial findings from the implementation of the DVR Loan program from May 2014 through...

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