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The Impact of DEI Practices and Policies on the Employee Experience

This brief brings a more holistic approach to DEI policies and practices, considering both the organizational and employee experience impacts. Our findings crucially highlight the importance of how different DEI policies and practices are implemented and monitored when considering employee perception.

Executive Summary

As credit unions embarked on their Diversity, Equity, and Inclusion (DEI) journey over the past few years, we conducted a series of studies to provide guidance on realizing value from DEI efforts. In a continuation of this work, we’ve most recently looked at employee experience and what DEI policies and practices are most impactful to those experiences. Specifically, we explored the effect of DEI policies and practices on creating environments in which employees feel a sense of belongingness and can meaningfully contribute to the organization.

Credit Union Implications

This research shows the importance of considering the impact of DEI practices and policies on both the business and employees. A more robust approach, considering how DEI practices and policies should be implemented based on both perspectives, will bring a more predictable return on investment. By adopting these practices and policies that are known to improve employee attitudes and behavior, credit unions can take a more intentioned and impactful approach to advancing their DEI efforts.

Filene’s Center for Diversity, Equity, and Inclusion is generously funded by:

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