Search

Browse by Type

Report #464 | | Members | Sign In

Preparing for a More Turbulent Future: How Credit Unions Can Remain Vigilant and Adaptive

The financial industry has long faced change: in technology, consumer preferences, regulation, and new business models. To thrive, credit union leaders, like all financial providers, must scan for shifts in their institutions and markets. To do so, credit union leaders need to master the twin challenges of organizational vigilance (“seeing sooner”) and of adaptive capacity (“acting faster”) as their environments change.

Executive Summary

Vigilant organizations stay current by searching for weak signals of threats and opportunities—outliers that hint of what’s to come; taking time to figure out what they mean through probing and monitoring; and then making small bets early to learn more and gain a favorable position in the marketplace. Vigilant organizations can excel if they:

  • Exercise vigilant leadership through deep curiosity, openness to diverse inputs, and emphasis on the long term.
  • Adopt flexible and adaptive strategy-making processes that feature “outside-in” and “future-back” approaches and allow for the investigation of outliers.
  • Invest systematically in foresight activities and small-scale experimentation, while deploying flexible, real-option approaches. 
  • Institute coordination and accountability for acting on weak signals, enabled by decentralization and an organizational alertness to share information broadly.

Sponsors

Related Content

  • Research Event |

    EDGE 2025

    Las Vegas, NV

    Registration is now open for Trellance's EDGE event, in partnership with CUDX and Filene. This event aims to inspire and ignite innovative thinking by showcasing the latest advancements, cutting-edge trends and emerging technologies, thus enabling attendees to envision and create the future.
  • Blog |

    big.bright.minds. 2024 Recap

    Last week nearly 400 credit union leaders and industry experts gathered in San Diego—marking one of our most impactful big.bright.minds. events to date! Thank you so much for our members and supporters for making it a resounding success due to your incredible energy and invaluable insights. Let's celebrate the highlights with a recap of the key sessions presented by our Filene Fellows!
  • Blog |

    Fiscal Year 2024 Annual Impact Report

    FY24 was a year of unprecedented challenges and transformative change for financial services. In this edition, we explore how credit unions across the country rose to the occasion, embracing resilience, innovation and collaboration. This report is filled with real-world stories from credit union leaders and the latest insights and actionable strategies focused on helping credit unions navigate the biggest challenges facing our industry while setting the stage for a stronger, brighter future.