Executive Summary
Innovation is disrupting our industry at incredible speeds. New technologies and solutions appear almost daily in our lives in ways we never thought imaginable. Are you planning for the future through the lens of your members?
Over the last year, the Filene i3 innovation teams have been working on some creative solutions that address some of the most challenging problems we are seeing in our research and seeing through the eyes of our credit union members, from converting indirect members, and providing financial tools to Gen Z to harnessing the power of generative Al. This brief highlights their hard work.
If you would like to learn more about these concepts check out the i3 prototype presentation webinars recap blog post here!
