What are you looking to do?
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Member Voice
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Commissioned Research
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Innovation Groups
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Spark change in your organization through personalized advisory services that offer end-to-end innovation training and commissioned research that will drive lasting and impactful change for your organization.
As the use of digital channels continues to grow for credit unions, conversational artificial intelligence (AI) technologies provide an opportunity for improved service delivery and the potential for new service offerings such as financial advice.
Credit unions should consider how physical workplace design and policies can affect workers of diverse backgrounds. They must consider this and implement strategies to enhance their physical workplaces in order to capture the full benefits of DEI initiatives.
Explore how credit unions adapt to new paradigms for consumer lending while navigating a pandemic economy, and advancing the credit union people-helping-people philosophy.