Moments of vulnerability AND opportunity.

Differentiate as a financial services provider by understanding the unique challenges that lie ahead for justice-involved members and learn about what can be done to mitigate the financial well-being of millions of individuals and their families who struggle.

Center of Excellence

Led by Dr. Lisa Servon, the Center of Excellence for Consumer Financial Lives in Transition will work to strengthen credit unions' capacity to adapt to consumers' changing financial lives and livelihoods as they face new forms of economic struggle and financial fragility.

Our first research event from the Center of Excellence for Consumer Financial Lives in Transition addressed the role credit unions play when supporting unique, and often unrealized, needs that come when members’ lives are made vulnerable through life transitions.

Check out the closing keynote from Day 1 for a discussion on the growing financial challenges affecting justice-involved citizens and then dive into the resources below for guidance on how to center well-being in your business model while making an impact in members’ lives. ​

Sponsors

Generous support for the Center of Consumer Financial Lives in Transition is provided by CUNA Mutual Group, BCU, Digital Federal Credit Union (DCU) and PSCU.