Impact Journey - Marketing and Experience Leaders

Over the next 12 months, we will bring you up to date on our research agenda and activities related to marketing, branding and member experience, and show you how to activate and amplify progress across three big themes facing credit unions today: mining for growth, redefining the credit union value proposition and accelerating digital transformation.

Impact Journey - Marketing and Experience Leaders


How do we gain deeper insights into our members?

Deliver superior service, boost member satisfaction, and bring high-touch expertise to the digital experience.

Digital Transformation

How do we make it easier for members to do business with us?

The future is coming fast and there are ways to gain deeper insights into what your membership is looking for when it comes to their digital experience.


Contact Filene at [email protected] for answers to any of your questions.