May 31 2019

Workplace Design as a Strategic Human Capital Management Tool, Part 1


In today’s tight job market, competitive compensation and benefits are table stakes in attracting, recruiting, and retaining talent. What is often overlooked is the importance of workplace design. Investing in flexible employee workspaces can pay dividends in employee recruitment, productivity, and retention.

Bukky Akinsanmi Oyedeji
Bukky Akinsanmi Oyedeji
Assistant Professor of Management, McCombs School of Business
University of Texas at Austin
Sekou Bermiss
Sekou Bermiss
Associate Professor at the Kenan-Flagler Business School
University of North Carolina at Chapel Hill
Report Number 478

Executive Summary

Competition for qualified candidates is fierce. How can your credit union stand out as an employer of choice? An organization’s physical work environment is becoming increasingly important to job candidates and current employees. This report investigates one characteristic of a high-quality work environment—workplace flexibility—and measures its impact on recruitment and retention.