This monograph answers two questions: First, what general strategies should credit unions use to respond to the digital revolution? Second...
Jan 16 2017
User Experience Design: Insights for Credit Unions
When choosing fintech options, credit unions are uniquely positioned to select products that not only provide state-of-the-art options to their members, but that distinguish credit union value propositions from other financial institutions. This report provides insights for credit unions to leverage their core principles when designing the interface that becomes the customer experience (CX) and user experience (UX).
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Report Number 416