May 14 2013

Leadership & Results: A Study of Canadian Credit Unions


The research behind this report asks the question: What makes a good credit union leader good? In early 2012, 22 of Canada’s 30 largest credit unions participated in this study of leadership and results. The study included the collection and analysis of 485 leadership surveys, as well as growth in membership and assets under management (AUM) data for each credit union.

The results show that large Canadian credit unions demonstrate solid levels of both transformational and transactional leadership behaviors, as do effective leaders everywhere. Further, there is a positive relationship between leadership effectiveness and financial results. These findings for large Canadian credit unions lead to recommendations that should improve leadership at all credit unions.

Report Number 298