Report
321
Number
Feb 19 2014

Future of Payments: Credit Union Implications

At Filene’s colloquium in Salt Lake City, “Future of Payments,” we brought together experts from both inside and outside the credit union system to get a handle on how the rapidly changing payments field will impact our service offerings, revenue opportunities, and member relationships. That said, credit unions can’t afford to take a wait-and see approach to the payments conundrum.

The colloquium highlighted three critical undercurrents: growing consumer and merchant demand, better and more affordable technology, and the increasing embrace of digital channels by businesses in general. These conversations were followed by a panel discussion with various credit union service providers in order to explore robust solutions for digital payment demand.

FIlene thanks our generous supporters for making this important research possible. 

Report Number 321