This report documents the presentations and discussions of the Credit Union Financial Sustainability Colloquium at Harvard University, which combined insights...
Feb 19 2014
Future of Payments: Credit Union Implications
At Filene’s colloquium in Salt Lake City, “Future of Payments,” we brought together experts from both inside and outside the credit union system to get a handle on how the rapidly changing payments field will impact our service offerings, revenue opportunities, and member relationships. That said, credit unions can’t afford to take a wait-and see approach to the payments conundrum.
The colloquium highlighted three critical undercurrents: growing consumer and merchant demand, better and more affordable technology, and the increasing embrace of digital channels by businesses in general. These conversations were followed by a panel discussion with various credit union service providers in order to explore robust solutions for digital payment demand.
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Report Number 321