Factors Contributing to Credit Union Asset Growth, 1979–2016

To kick off the third round of tests, FiLab partnered with IDgo as one of six solutions for the 2025 testing phase. IDgo is a digital identity authentication solution that helps financial institutions verify members quickly, securely and efficiently. Here we explore IDgo's potential to improve call center authentication by saving time, reducing fraud risk and creating a better experience for both members and staff compared to existing methods.

Review webinar materials from "AI and Executive Leadership: How CU Execs Should Approach AI Strategy," hosted August 6th, 2025.

What if you could tailor every product, message, and decision to what actually motivates your members? Filene's Member Pulse segmentation model helps credit unions go beyond demographics—tapping into the why behind member behavior. Whether you're trying to grow membership, deposits, or operational efficiency, understanding your members is the first step. In our latest Thinking Forward newsletter, we explore real-world use cases for Member Pulse across five top strategic priorities for 2025.

Here's your sneak peek at the 6 game-changing tests that FiLab has been working on this year to help credit unions successfully tackle some of today's most pressing challenges. Also, see which award-winning fintechs we've partnered with on these exciting projects and how your credit union can get involved!!