Jan 01 2004

Enhancing Board Satisfaction at Credit Unions

Report  
Number  
102

The research reported here gathers data on credit union board satisfaction and on the extent of board involvement in a number of strategic and non-strategic activities.

We found the strongest correlation of satisfaction with a group of non-strategic activities that included policymaking, formal evaluations of the CEO, and close monitoring of financial soundness. Another group of activities that exhibit a high correlation with board satisfaction is strategic in nature. It includes setting long range goals, developing action plans to achieve them, and monitoring implementation. We find that a number of specific activities are strongly related to board satisfaction. However, the extent to which boards are involved in all of a group of activities shows especially strong relationships with satisfaction.

Report Number 102