Feb 04 2011

Debt in Focus: Rethinking Financial Guidance


Two years ago, the six-person Filene i3 (Ideas, Innovation, Implementation) team, composed of credit union executives, came to the realization that consumers are embarrassed; they need a trusted place where they can look at their own financial situation before they take the next steps in getting help. And the i3 team set out to build a solution.

Today, 200 credit unions have chosen to offer consumers a web-based debt management tool that:

  • Is completely anonymous.
  • Is simple to use and extremely user-friendly.
  • Provides the end user with a summary of their debt totals, ratios, and estimated budget.
  • Is accessible around the clock.

In Debt in Focus: Rethinking Financial Guidance Filene Implementation Advisor, Matt Davis, offers credit union Debt in Focus case studies, operational considerations, and benfits to adding Debt in Focus into your credit union’s offerings.

Matt Davis
Innovation Director
Filene Research Institute
Report Number 230