Kevin and Erica Penn Presidential Professor and Chair of City and Regional Planning
University of Pennsylvania Stuart Weitzman School of Design
Financial Lives in Transition
Led by Dr. Lisa Servon, the Center of Excellence for Consumer Financial Lives in Transition will work to strengthen credit unions' capacity to adapt to consumers' changing financial lives and livelihoods as they face new forms of economic struggle and financial fragility.
Filene Fellow
Lisa Servon
Financial Lives in Transition Research
DEI / Lives in Transition / Innovation and Incubation / Apr 07 2022
Delivering Exponential Growth through Member-Centered Innovation
This week’s event explored the concept of exponential growth from three angles: members, DEI and innovation. We discovered that financial...
Lives in Transition / Mar 11 2022
Putting Financial Well-Being for All into Practice
This quick-start guide brings together resources and offers practical tips on how credit unions can garner the full benefit of incorporating a Financial Well-Being For All focus in their work.
Lives in Transition / Nov 24 2021
Income Volatility and Health Care Needs - How Credit Unions Can Help
This report focuses on two specific aspects of economic trends: rising income volatility and health care needs, and the role of credit unions in reducing the negative impacts of income volatility.
Oct 28 2021
big.bright.minds. 2021 Video Recap
Inspiration and innovation doesn’t happen in isolation. Take a look at insights, photos and more from the 2021 big.bright.minds. event.
Lives in Transition / Aug 23 2021
Providing Justice-Involved Financial Services: Women and Reentry
This brief proposes that credit unions can be key disportors in the cycle of poverty and justice-involvement among women while improving the banking experience for their members more broadly.
Lives in Transition / Jul 22 2021
Inclusive Banking: Lessons from Payday Lenders and Check Cashers
Credit unions have an opportunity to differentiate by providing inclusive financial services to the un/underbanked, with lessons from alternative financial services providers like payday lenders.
Lives in Transition / May 06 2021
Lives Interrupted: Bridging Financial Transitions
At Filene’s research event, Dr. Lisa Servon hosted experts from inside and outside the credit union system to dig into consumers’ life transitions creating both needs and opportunities.
Lives in Transition / Apr 14 2021
Not Credit Union Kind of People
Credit unions are failing to connect with a very large and important part of the population: the politically disengaged. Unless...
Lives in Transition / Mar 31 2021
Who Uses Credit Unions? Fifth Edition
Filene reviews credit union use across US groups and identifies opportunities for credit unions to grow membership among three: Hispanic...
Lives in Transition / Dec 04 2020
Federal Student Debt: The opportunity for credit unions to defuse this debt bomb
Federal student loan payments will restart for ~30 million Americans on January 31, 2021 after 10 months of suspended payments...
Lives in Transition / Dec 03 2020
Toward Justice-Involved Financial Services: The Financial Challenges of Reentry, Part 1
This research exposes the growing financial challenges affecting justice-involved citizens and provides guidance for credit unions wanting to take concrete...
Lives in Transition / Oct 19 2020
Consumer Financial Lives in Transition: Approaches, Insights, and Future Directions
This report reviews research findings on the financial lives and livelihoods of consumers, identifies new forms of economic struggle and...
Consumer Thinking / Lives in Transition / Apr 22 2020
A COVID-19 Stimulus Check Planning Tool for Credit Union Members
UPDATE (January 7, 2021): The second round of stimulus checks are already going out through direct deposit and in the...
Lives in Transition / Apr 20 2020
Credit Union Support for Domestic Violence Survivors During COVID-19 and Beyond
To protect against COVID-19, Americans are told to “stay home, stay safe.” But what if your home is not safe...
Business Strategy / Consumer Thinking / Lives in Transition / Apr 16 2020
What the Pandemic Means for Women in the Hustle Economy
Workers in the hustle economy share a risk position: their economic activity is necessary for their financial well-being, but it...
Lives in Transition / Feb 27 2020
Consumer Financial Lives in Transition Overview
Led by Filene Fellow Lisa Servon of the University of Pennsylvania, the Center of Excellence for Consumer Financial Lives in...
Feb 24 2020
Filene Launches Center of Excellence to Explore Consumers’ Changing Financial Lives
Consumer Financial Lives in Transition is the second dedicated research center to launch in 2020, and will be led by...
Upcoming Events
Filene’s Center for Consumer Financial Lives in Transition is generously sponsored by:
