Seal of the Center for Innovation and Incubation

Innovation & Incubation

Led by Filene Fellow Dr. Jeffrey Robinson, the Center of Excellence for Innovation & Incubation will explore emerging products and services, and help credit unions build systems, cultures and processes so that they may remain adaptive to changing needs of members and communities long into the future.

Innovation & Incubation

Filene Fellow

Jeffrey A. Robinson
Jeffrey A. Robinson
Provost and Executive Vice Chancellor
Rutgers University - Newark

Innovation & Incubation Research

InvestorKeep: Increasing Growth through Digital Member Engagement
Innovation and Incubation / Jun 22 2022
InvestorKeep: Increasing Growth through Digital Member Engagement

In a crowded and increasingly connected financial ecosystem credit unions must adapt to swiftly rising member experience trends. Filene partnered...

Delivering Exponential Growth through Member-Centered Innovation
DEI / Lives in Transition / Innovation and Incubation / Apr 07 2022
Delivering Exponential Growth through Member-Centered Innovation

This week’s event explored the concept of exponential growth from three angles: members, DEI and innovation. We discovered that financial...

Buy Now, Pay Later: Understanding Consumer Behavior
Innovation and Incubation / Feb 18 2022
Buy Now, Pay Later: Understanding Consumer Behavior

Buy Now, Pay Later (BNPL) has shown explosive growth and is likely here to stay. Credit unions should look for opportunities to provide BNPL to their members.

Overdraft Protection Programs: Credit Union Best Practices
Innovation and Incubation / Jan 13 2022
Overdraft Protection Programs: Credit Union Best Practices

Leaders in credit unions are reevaluating ODP programs. Shifts in consumer behavior, fintechs gaining market share, and the impact on lower income members, ODP programs are preparing for change.

The Next Generation CUSO
Innovation and Incubation / Dec 21 2021
The Next Generation CUSO

This study explores how credit unions are redeploying the credit union service organization (CUSO) model to create new avenues for growth through innovative collaboration.

big.bright.minds. 2021 Video Recap
Oct 28 2021
big.bright.minds. 2021 Video Recap

Inspiration and innovation doesn’t happen in isolation. Take a look at insights, photos and more from the 2021 big.bright.minds. event.

Beyond Legacy Lending: Strategies for Loan Growth and Inclusion
Innovation and Incubation / Aug 31 2021
Beyond Legacy Lending: Strategies for Loan Growth and Inclusion

This brief explores how credit unions adapt to new paradigms for consumer lending while navigating a pandemic economy and advancing the credit union people-helping-people philosophy.

Want to Increase Share of Unsecured Credit? Help Shrink the Market!
Innovation and Incubation / Aug 16 2021
Want to Increase Share of Unsecured Credit? Help Shrink the Market!

This brief proposes that the best way for credit unions to compete in the lucrative market for unsecured revolving credit (principally credit cards) is to help members reduce what they owe.

Innovation & Incubation Overview
Innovation and Incubation / Jun 17 2021
Innovation & Incubation Overview

Led by Filene Fellow Dr. Jeffrey Robinson, the Center of Excellence for Innovation & Incubation will explore emerging products and...

Hidden Figures: Clearing the Financial Fog Brought About by the Pandemic
Innovation and Incubation / Apr 08 2021
Hidden Figures: Clearing the Financial Fog Brought About by the Pandemic

As credit unions continue navigating an uncertain economic environment and increasingly competitive financial services marketplace, reviewing 2020 financial data can shed light on opportunities.

Filene Launches Center of Excellence on Credit Union Innovation and Incubation
Mar 08 2021
Filene Launches Center of Excellence on Credit Union Innovation and Incubation

Dr. Jeffrey Robinson of Rutgers Business School named as research fellow

Auto Loans and Credit Unions
Innovation and Incubation / Jan 26 2021
Auto Loans and Credit Unions

Across the credit union system, auto loan growth has flattened in recent years. What will these trends mean for credit union auto loan portfolios? How should your credit union prepare?

New research aims to solve consumer and business problems in novel and sustainable ways
Innovation and Incubation / Jan 14 2021
New research aims to solve consumer and business problems in novel and sustainable ways

Filene Center on credit union innovation launches as economic shifts reshape industry.

FinTech Catalyst Incubator: Gamification
Nov 12 2020
FinTech Catalyst Incubator: Gamification

The gamification market is projected to grow to $30.7B by 2025 and financial institutions have an opportunity to get in the game.

FinTech Catalyst Incubator: Spartacus
Aug 04 2020
FinTech Catalyst Incubator: Spartacus

In this report we analyze the desirability and feasibility of Spartacus and if it can help consumers protect their privacy and prevent identity theft.

FinTech Catalyst Incubator: Finhabits
Jul 08 2020
FinTech Catalyst Incubator: Finhabits

Through a partnership with CMFG Ventures, Filene Research Institute continues the work of the FinTech Catalyst Incubator to test promising...

FinTech Catalyst Incubator: Steady
Jun 08 2020
FinTech Catalyst Incubator: Steady

Filene's FinTech Catalyst Incubator analyzes Steady to see if it can create a positive influence on the member’s and credit union’s financial health.

FinTech Catalyst Incubator: Align's Income Share Agreement
Technology / Oct 03 2019
FinTech Catalyst Incubator: Align's Income Share Agreement

Through a new partnership with CMFG Ventures, Filene Research Institute recently launched the FinTech Catalyst Incubator to test promising concepts...