Consumer Decision Making
Led by Filene Fellow Hope Schau, the Center for Consumer Decision Making uncovers consumer preferences, trends, and behaviors in money management to help credit unions develop strategies to support consumers. Knowing how consumers feel about borrowing is instrumental for developing strategies to support consumers as they decide how and when to borrow or invest. Listen to Ignacio Luri, Doctoral Student, Department of Marketing at the University of Arizona, and co-author on the latest report on consumer confidence, discuss results of the survey.
Center for Consumer Decision Making Research
Consumer Thinking / May 31 2018
Confidence in Borrowing Spring 2018
Filene's annual report on consumers' confidence in borrowing relies on recurring national surveys to measure consumers' attitudes about debt and...
Consumer Thinking / Feb 15 2018
fundaMENTAL: The Mind-Money Connection
Understanding why consumers make certain decisions is key to supporting and attracting credit union members. To this end, Filene hosted...
Consumer Thinking / Sep 26 2017
Generational Money Chatter
As there are currently four generations of credit union members, each with its own, unique attitudes and emotions, it is...
Consumer Thinking / Jun 19 2017
Money Talk: Shifting the Financial Landscape
Filene’s Center for Consumer Decision Making hosted a colloquium to explore the financial experience of the Millennial generation and elicit...
May 26 2017
Confidence in Borrowing Survey: Spring 2017
Every six months Filene conducts a national survey to assess confidence in borrowing. Since our previous survey, there has been...
Jan 31 2017
Confidence In Borrowing: Survey 2016
Knowing how consumers feel about borrowing is useful for predicting their intentions and behavior, and is instrumental for developing strategies...
Consumer Thinking / Oct 05 2016
Millennial Money Chatter: A Guide to Millennial Financial Discourse
Understanding millennials' attitudes surrounding finances is key for credit unions to develop effective programs for engagement. This research combines online...
Billings Federal Credit Union
Sandia Laboratory Federal Credit Union
VP Multicultural Strategy & Market Development
CUNA Mutual Group
Chief Operating Officer
Bethpage Federal Credit Union
Mazuma Credit Union
Fort Knox Federal Credit Union
FORUM Credit Union