Rising consumer ambivalence toward vehicle ownership and the rapid pace of technological advances are converging to bring new opportunities and...
Understanding consumer's financial needs and how people make decisions can help credit unions attract, serve and grow more loyal members.
We’ve focused our research around topics that are most important to credit union leaders. This work will help you and your team keep members on the road to financial wellness.
Consumer Thinking Research
Consumer Thinking / Jun 26 2018
Consumer Insights on Autonomous Vehicles as an Impending Market Disruption
Consumer Thinking / May 31 2018
Confidence in Borrowing Spring 2018
Filene's annual report on consumers' confidence in borrowing relies on recurring national surveys to measure consumers' attitudes about debt and...
Consumer Thinking / Sep 26 2017
Generational Money Chatter
As there are currently four generations of credit union members, each with its own, unique attitudes and emotions, it is...
Program / Build Your Future / Engage and Develop Talent
Filene’s innovation programs help credit unions execute on innovation, ideas and cultural change. We will bring the Filene Method, our...
i3 Concept / Consumer Thinking / Business Strategy / Technology
Debt Dragon guides students through relatable, interactive scenarios that show real-time financial implications about their investment options with clear action items, next steps, and checklists.
i3 Concept / Consumer Thinking / Business Strategy / Generating Loans / Strengthening Membership / An Idea
Bank on Family
Bank on Family reduces the awkwardness lending between family and friends by making the credit union the facilitator of a streamlined process.