Led by Filene Fellow Dr. Sekou Bermiss, the Center for War for Talent connects credit unions to solutions for attracting, developing, and promoting top performers, from the front line to the board table.
Talent / Apr 12 2022
The New Hybrid Credit Union Workplace: Culture, Performance, and a People-Centered Strategy
Remote work has shifted views on traditional workplace culture. With employees returning to the office, credit union leaders will need to rethink their organizational workplace strategy.
Sep 09 2021
War for Talent Insights
Find insights for understanding how credit unions can better attract and retain staff, lay the groundwork for success, and upgrade your board’s capacity to address the needs of the future.
Talent / Jul 27 2021
Trauma-Informed Services for Credit Union Employees, Part 2
This study explores how credit unions have been operating during the pandemic and identifies emerging themes for credit union leaders to consider as they plan next steps.
Talent / Jun 07 2021
Trauma-Informed Services for Credit Union Employees, Part 1
Beyond the physiological effects of the COVID-19 pandemic, credit union leaders also need to address the mental health impact of COVID-19 on their staff.
Talent / Feb 03 2021
Employee Attraction and Retention in the Shadow of COVID-19
This report provides guidance for the ways credit unions should endeavor to attract and retain top talent in the midst of the COVID-19 pandemic.
Talent / Jan 13 2021
Workplace Design as a Strategic Human Capital Management Tool, Part 2
At a time when credit unions are reimagining their physical facilities, it is worth considering how workplace design can be...
Talent / Jan 07 2021
Drop Your Tools! Shifting Battle Tactics in Times of Uncertainty
Filene Fellow Sekou Bermiss draws lessons from the Mann Gulch Disaster to help credit union leaders respond to uncertain times and the changing nature of work.
Jul 15 2020
Art + Science of Organization Research Event Recap
Credit unions continue to navigate a remote workforce and the unknown future of the workplace. We brought experts together virtually to let go of what was normal and embrace new approaches.
Jun 03 2020
Racial Justice: The Work Starts With Us
America’s credit unions exist to fix what's broken. They stand for inclusion, financial empowerment and economic opportunity. We will ensure Filene asks the important questions.
Talent / Jun 01 2020
Winning by Losing: A Case Study of Alumni Effects on Credit Union Recruitment
Talent loss is a challenge for all organizations, and credit unions are no exception. How can the departure of talented employees be leveraged in attracting top talent?
Talent / Apr 08 2020
Managing Remote Work at Your Credit Union
Working remotely, especially when it isn’t by choice and accompanied by stressors such as COVID-19, will challenge even the most...
Feb 14 2020
Big.Bright.Minds. Event Recap
For the last few years, the financial services industry has been through a roller coaster of technological and social change...
Nov 09 2019
Diverse Employees, Diverse Members Research Event Recap
A research event recap from Filene's Centers for the War for Talent and Consumer Decision Making As the American population...
Talent / Jun 26 2019
The Case for Workplace Financial Well-being: The View from Credit Unions
Financial stress is undermining your employees’ job performance, leading to absenteeism, and negatively impacting cognitive ability, productivity, and physical health—all...
Talent / May 31 2019
Workplace Design as a Strategic Human Capital Management Tool, Part 1
In today’s tight job market, competitive compensation and benefits are table stakes in attracting, recruiting, and retaining talent. What is...
Talent / May 20 2019
Leveraging Employee Loss for Employee Gain
Within most organizations, employee recruitment and turnover are inextricably linked. The questions of whom to recruit and when to recruit...
Talent / May 06 2019
Incentive Pay: Research and Guidance for Credit Unions
Is incentive or variable pay worthwhile for credit unions? The short answer: it depends. Small-scale programs, when carefully managed, may...
Talent / Dec 28 2018
Young Professionals: Will They Come? Will They Stay? Or Will They Go?
What Filene’s research says about the state of attraction and retention of young adults at credit unions.
Talent / Nov 08 2018
Formalizing the Art of Board Composition
A board of directors can make or break the success of a credit union. Yet credit unions sometimes find board...
Talent / Nov 16 2018
Best Practices are Dead. Experiment Instead!: Research in Action Recap
It’s easy to assume that a policy adopted by industry leaders will lead to success for your organization. But what...
Talent / Jun 28 2018
Diving Headfirst into the (Applicant) Pool: How Employee Attraction Impacts Employee Retention
This report uses credit union human resources data to investigate the process of generating potential applicants, and identifies various conditions...
Talent / Sep 15 2017
The Laws of Attraction: Credit Union Recruitment in a Competitive Labor Market
A large hurdle today for many credit unions is attracting and retaining talented employees. This report lays out the key...