Seal of the Center for Performance and Operational Excellence

Operations

Led by Filene Fellow Huggy Rao, the Center for Performance and Operational Excellence explores operational efficiencies and effectiveness to help scale the credit union model so that more consumers can benefit from cooperative finance.

Operations

Filene Fellow

Huggy Rao
Huggy Rao
Atholl McBean Professor of Organizational Behavior and Human Resources
Stanford University

Research Council

Kerri Lorch
VP Marketing, Credit Union Solutions
Fiserv
Bob Morgan
President/CEO
NorthCountry FCU
Joan Opp
President/CEO
Stanford FCU
Jason Osterhage
Chief Lending Executive
Alliant Credit Union
Gary Perez
President/CEO
USC Credit Union
Brooke Van Vleet
President/CEO
InRoads Credit Union
Patty Campbell
President/CEO
Christian Financial Credit Union