This study provides lessons to credit unions that may help improve how their services areperceived and that may help activate...
Technology changes fast and directs how consumers handle their finances. Credit unions must stay nimble and adaptive on the wave of change.
Guided by our research council of credit union CEOs, we focus our work here on emerging technology insights that can help drive forward-thinking business decisions.
Technology / Nov 20 2019
The Lessons of Fintech Apps: Design Matters for Personal Finance
Technology / Oct 18 2019
Artificial Intelligence by Design
New AI tools are poised to help credit unions better serve member needs, transform credit and risk underwriting, and increase...
Technology / Sep 05 2019
Platform Economics? The Impact of Facebook's Libra on Credit Unions
This research brief reviews the implications and potential impact Libra and other yet-to-be-created digital financial services may have on credit...
Aug 06 2019
The Future of Trust: Research in Action Recap
Credit unions must navigate the fast-paced world of fintech while staying true to their mission of serving members. What happens...
Technology / Apr 30 2019
Core Processors and Data Integration in the Credit Union System
As credit unions’ technology needs change, so too must their arrangements with core providers. This research dives into the current...
Technology / Jan 08 2019
The Credit Union of the Twenty-First Century
This report begins the process of reimagining the 1934 Federal Credit Union Act and aligns the credit union manifesto with...
Technology / Nov 16 2018
Ethical and Legal Concerns of Using Artificial Intelligence
Many credit unions already use AI–based technology, and that number is growing. This report provides an introduction for credit unions...
Technology / Jul 31 2018
Oh Shoot! Now What? Technology in a Time of Crisis: Research in Action Recap
This past year several of our credit union members and colleagues were impacted by California wildfires and hurricane damage in...
Technology / Feb 06 2018
Weighing the Risks of a Fintech Partnership
As credit unions continue to upgrade and adopt new fintech options to stay competitive, during the process of partnering with...
Technology / Jan 08 2018
Credit Union Regtech: Innovation and Expertise
What can be done to help ease the regulatory responsibilities for credit unions? And what emerging technology is available to...