Technology

Technology changes fast and directs how consumers handle their finances. Credit unions must stay nimble and adaptive on the wave of change.

Guided by our research council of credit union CEOs, we focus our work here on emerging technology  insights that can help drive forward-thinking business decisions.

Technology Research

Artificial Intelligence by Design
Technology / Oct 18 2019
Artificial Intelligence by Design

New AI tools are poised to help credit unions better serve member needs, transform credit and risk underwriting, and increase...

Platform Economics? The Impact of Facebook's Libra on Credit Unions
Technology / Sep 05 2019
Platform Economics? The Impact of Facebook's Libra on Credit Unions

This research brief reviews the implications and potential impact Libra and other yet-to-be-created digital financial services may have on credit...

Core Processors and Data Integration in the Credit Union System
Technology / Apr 30 2019
Core Processors and Data Integration in the Credit Union System

As credit unions’ technology needs change, so too must their arrangements with core providers. This research dives into the current...

The Credit Union of the Twenty-First Century
Technology / Jan 08 2019
The Credit Union of the Twenty-First Century

This report begins the process of reimagining the 1934 Federal Credit Union Act and aligns the credit union manifesto with...

Ethical and Legal Concerns of Using Artificial Intelligence
Technology / Nov 16 2018
Ethical and Legal Concerns of Using Artificial Intelligence

Many credit unions already use AI–based technology, and that number is growing. This report provides an introduction for credit unions...

Oh Shoot! Now What? Technology in a Time of Crisis: Research in Action Recap
Technology / Jul 31 2018
Oh Shoot! Now What? Technology in a Time of Crisis: Research in Action Recap

This past year several of our credit union members and colleagues were impacted by California wildfires and hurricane damage in...

Weighing the Risks of a Fintech Partnership
Technology / Feb 06 2018
Weighing the Risks of a Fintech Partnership

As credit unions continue to upgrade and adopt new fintech options to stay competitive, during the process of partnering with...

Credit Union Regtech: Innovation and Expertise
Technology / Jan 08 2018
Credit Union Regtech: Innovation and Expertise

What can be done to help ease the regulatory responsibilities for credit unions? And what emerging technology is available to...