Seal of the Center for Emerging Technology

Technology

Led by Filene Fellow Bill Maurer, the Center for Emerging Technology looks far into the future to connect credit unions with the most impactful technology and drive forward-thinking business decisions.

Technology

Filene Fellow

Bill Maurer
Bill Maurer
Dean, School of Social Sciences; Professor, Department of Anthropology and School of Law; Director, Institute for Money, Technology and Financial Inclusion
University of California, Irvine

Technology Research

The Lessons of Fintech Apps: Design Matters for Personal Finance​
Technology / Nov 20 2019
The Lessons of Fintech Apps: Design Matters for Personal Finance​

This study provides lessons to credit unions that may help ​improve how their services are​perceived and that may help ​activate...

Artificial Intelligence by Design
Technology / Oct 18 2019
Artificial Intelligence by Design

New AI tools are poised to help credit unions better serve member needs, transform credit and risk underwriting, and increase...

Platform Economics? The Impact of Facebook's Libra on Credit Unions
Technology / Sep 05 2019
Platform Economics? The Impact of Facebook's Libra on Credit Unions

This research brief reviews the implications and potential impact Libra and other yet-to-be-created digital financial services may have on credit...

The Future of Trust: Research in Action Recap
Aug 06 2019
The Future of Trust: Research in Action Recap

Credit unions must navigate the fast-paced world of fintech while staying true to their mission of serving members. What happens...

Core Processors and Data Integration in the Credit Union System
Technology / Apr 30 2019
Core Processors and Data Integration in the Credit Union System

As credit unions’ technology needs change, so too must their arrangements with core providers. This research dives into the current...

The Credit Union of the Twenty-First Century
Technology / Jan 08 2019
The Credit Union of the Twenty-First Century

This report begins the process of reimagining the 1934 Federal Credit Union Act and aligns the credit union manifesto with...

Ethical and Legal Concerns of Using Artificial Intelligence
Technology / Nov 16 2018
Ethical and Legal Concerns of Using Artificial Intelligence

Many credit unions already use AI–based technology, and that number is growing. This report provides an introduction for credit unions...

Oh Shoot! Now What? Technology in a Time of Crisis: Research in Action Recap
Technology / Jul 31 2018
Oh Shoot! Now What? Technology in a Time of Crisis: Research in Action Recap

This past year several of our credit union members and colleagues were impacted by California wildfires and hurricane damage in...

Weighing the Risks of a Fintech Partnership
Technology / Feb 06 2018
Weighing the Risks of a Fintech Partnership

As credit unions continue to upgrade and adopt new fintech options to stay competitive, during the process of partnering with...

Credit Union Regtech: Innovation and Expertise
Technology / Jan 08 2018
Credit Union Regtech: Innovation and Expertise

What can be done to help ease the regulatory responsibilities for credit unions? And what emerging technology is available to...

Research Council

Bill Carhart
President/CEO
Oswego County FCU
Bill Cheney
President/CEO
SchoolsFirst FCU
Elizabeth Hayes
President/CEO
Infinity FCU
Edwin Mach
Vice Chair Board of Directors
Meriwest Credit Union
Doug Marshall
SVP Retail Banking
Boeing Employees Credit Union
Angela McCathran
President/CEO
People's Trust CU
Samantha Paxson
EVP, Chief Experience Officer
CO-OP Financial Services
Chuck Purvis
President/CEO
Coastal FCU