
Diversity, Equity & Inclusion
Led by Filene Fellow, Dr. Quinetta Roberson, the Center for Diversity, Equity and Inclusion will tackle challenges in access to both talent and products and services in the financial services industry and conduct applied research on diversity, equity and inclusion practices in credit unions as a model for the larger financial services sector.
Diversity, Equity & Inclusion Research

Feb 22 2021
2nd Annual DEI Practices and Policies Survey
Filene continues to benchmark and track credit union system adoption of DEI policies and practices in the second annual survey of credit union DEI practices.

DEI / Lives in Transition / Innovation and Incubation / Apr 07 2022
Delivering Exponential Growth through Member-Centered Innovation
This week’s event explored the concept of exponential growth from three angles: members, DEI and innovation. We discovered that financial...

DEI / Feb 25 2022
Bridging the Spatial Divide: A Guide to Achieving Diversity, Equity, and Inclusion in Physical Work Environments
Credit unions should consider how physical workplace design and policies can affect workers of diverse backgrounds. They must consider this...

DEI / Dec 01 2021
Insights From Filene’s First DEI Practices & Policies Survey, 2021
Insights From Filene’s First DEI Practices & Policies Survey, 2021

DEI / Oct 29 2021
Results from Filene’s DEI Practices & Policies Survey, 2021
Do you have an accurate read of where your credit union stands in key areas of managing diversity, equity, and inclusion (DEI) and how to impact performance?

Oct 28 2021
big.bright.minds. 2021 Video Recap
Inspiration and innovation doesn’t happen in isolation. Take a look at insights, photos and more from the 2021 big.bright.minds. event.

DEI / Oct 14 2021
What’s the Bottom Line? Diversity, Equity, and Inclusion (DEI) Practices and Credit Union Performance
This report reviews existing research and suggests a new approach likely to affect performance—DEI practice bundles.

DEI / Oct 05 2021
LGBTQ+ Financial Services
This research brief provides resources for credit unions looking to provide LGBTQ+ financial services in a manner that will enhance their value proposition to grow and deepen membership engagement.

DEI / Aug 18 2021
Is There a Business Case for DEI Practices?
We often hear about the “business case” for diversity. What we don’t hear about are the specific practices that help drive business value.

DEI / May 05 2021
Road Map to Activating Diversity, Equity and Inclusion
There is no one-size-fits-all DEI solution and your next steps will depend on the circumstances at your individual credit union...

DEI / Feb 24 2021
What's in Your DEI Recovery Playbook?
We have weathered our way through 2020 and are presented with signs that a return to the workplace may be on the horizon, leaders have begun thinking about recovery strategies for their credit unions.

DEI / Jan 19 2021
Evidence-based Practices for Addressing Inequality in Credit Unions
Workplace inequality continues to vex organizations, including credit unions. What does research say about the most commonly applied diversity strategies...

DEI / Oct 14 2020
Diversity Awareness a Key Ingredient
October is Global Diversity Awareness Month and diversity awareness is an important first step, and one that is always worth revisiting no matter how far along we are on our DEI path.

DEI / Sep 21 2020
Beyond Diversity: The Value and Impact of DEI for Credit Unions
If you attended Filene’s event this week: Beyond Diversity: The Value and Impact of DEI for Credit Unions, congratulations! You...

DEI / Aug 11 2020
Diversity, Equity, and Inclusion in Credit Unions: Approaches, Insights, and Future Directions
This report reviews research findings on diversity, equity, and inclusion (DEI) and explores their implications for and application in credit...

Jun 03 2020
Racial Justice: The Work Starts With Us
America’s credit unions exist to fix what's broken. They stand for inclusion, financial empowerment and economic opportunity. We will ensure Filene asks the important questions.

DEI / Mar 30 2020
How to Be an Inclusive Leader During a Pandemic
As we attempt to maintain our focus on achieving business goals while adjusting to our new ways of working, there...

DEI / Feb 12 2020
Diversity, Equity and Inclusion Overview
Led by Filene Fellow Quinetta Roberson of Villanova University, the Center of Excellence for Diversity, Equity and Inclusion (DEI) explores...

Jan 13 2020
Filene Launches New Center of Excellence and Welcomes New Research Fellow
Dr. Quinetta Roberson of Villanova University has been selected as the Diversity, Equity and Inclusion research fellow.
Upcoming Events
Filene’s Center for Diversity, Equity and Inclusion is generously sponsored by:











