An analysis of credit union Yelp reviews provides actionable insights to better manage social media influence.
Understanding consumer's financial needs and how people make decisions can help credit unions attract, serve and grow more loyal members.
We’ve focused our research around topics that are most important to credit union leaders. This work will help you and your team keep members on the road to financial wellness.
Consumer Thinking Research
Consumer Thinking / Sep 11 2018
Fostering Digital Clout in Credit Unions
Consumer Thinking / Aug 27 2018
From Debt to Mindfulness
Participants in debt management programs (DMP) participated in research exploring the effects of mindfulness on consumer spending. Insights from this...
Consumer Thinking / Jun 26 2018
Consumer Insights on Autonomous Vehicles as an Impending Market Disruption
Rising consumer ambivalence toward vehicle ownership and the rapid pace of technological advances are converging to bring new opportunities and...
Consumer Thinking / May 31 2018
Confidence in Borrowing Spring 2018
Filene's annual report on consumers' confidence in borrowing relies on recurring national surveys to measure consumers' attitudes about debt and...
i3 Concept / Consumer Thinking / Business Strategy / Technology
Debt Dragon guides students through relatable, interactive scenarios that show real-time financial implications about their investment options with clear action items, next steps, and checklists.
i3 Concept / Consumer Thinking / Business Strategy / Generating Loans / Strengthening Membership / An Idea
Bank on Family
Bank on Family reduces the awkwardness lending between family and friends by making the credit union the facilitator of a streamlined process.
i3 Concept / Consumer Thinking / Technology
Will Be Done
All good things must come to an end … even you. That’s why you need our friend Will to help you make a will.