Understanding consumers' financial needs and how people make decisions is vital. It can help credit unions attract, serve and grow more loyal members.
Who Do Credit Unions Belong To?
Examine whether high levels of social and political polarization are affecting how consumer view and understand credit unions.
Competition in financial services is fierce. Credit unions must overcome tight spreads and thrive so that more members can benefit from cooperative finance.
Do Credit Union Mergers Create Value?
Understand how credit union mergers can provide value to members and consider the potential downsides of consolidation.
What got you here won't get you where you're going. The challenge to stay current in a shifting financial industry takes a balance of innovation and smart strategy.
Credit Union Growing Pains: Trends and Strategies for Sustainable Growth
Dive into what Filene's research says about growing your credit union.
People truly are your greatest asset. Without the right talent, a credit union's mission and strategy can fall flat and attraction and retention take effort.
Technology changes fast and directs how consumers handle finances. Credit unions must stay nimble, relevant and adaptive.
The Future of Trust: Research Event Recap
Presenters at The Future of Trust research event explored ideas and strategies around how to take advantage of our highly technological environment.
One in five households in America lacks access to affordable financial services. Credit unions have a role in reaching more consumers and tackling this disparity.
Domestic Violence Recovery Loan Program - Year 3 Report
Understand how credit union's are in a unique position to meet a crucial need for survivors of domestic violence.