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Accomplishing Multiple Goals for Credit Unions: The Latest from Larky

When we launched Larky - a fully white-labeled mobile engagement program that actively notifies members of savings opportunities based on their location - we were responding to research that shows credit unions need to be more engaged with their members and deliver opportunities in new and relevant ways. The program...

GAC Chairman’s Breakfast

General Admission tickets are now available!  What better way to jump-start your day than with a hot meal and cutting-edge presentation with Filene? We hope you'll take advantage of this exclusive membership benefit and join us for breakfast and brain food! After a two-decade love affair with digital technologies, journalism...

What is Filene i3?

You have heard of Filene i3 but don't quite know where to find out all the details. I wish we could cram all you need to know in the 1:11 the video above. Unfortunately, we could not. (We did try!) During these 45 minutes, we'll discuss why Filene i3 was started,...

First Impressions: Building Loyalty and Engagement with New Members

What is your onboarding and communication strategy for your new members? How effective is it? Our research shows member satisfaction is not enough. In fact, member loyalty depends a lot more on how "easy" it is to do business with you. New member onboarding offers a critical moment to demonstrate...

Our research can help you succeed - favorites from the market

Filene experts spend much of their time researching challenges and best practices in the market. After all, “research” is in our name. Better still is when we get to take the studies we do and apply them toward solutions and improvements in credit unions across North America. We’ve picked three...

The Power of Leadership Coaching: A Panel Discussion

Our research indicates leadership is positively correlated with a credit union's membership growth. How do managers become great leaders who can effect positive outcomes for their credit unions?  Join us as we look through the lens of leadership coaching, a collaborative approach to talent development. Linda Young, Founder of ponderpickle...

Accomplishing Multiple Goals for Credit Unions: The Latest from Larky

When we launched Larky - a fully white-labeled mobile engagement program that actively notifies members of savings opportunities based on their location - we were responding to research that shows credit unions need to be more engaged with their members and deliver opportunities in new and relevant ways. The program...

What is Filene i3?

You have heard of Filene i3 but don't quite know where to find out all the details. I wish we could cram all you need to know in the 1:11 the video above. Unfortunately, we could not. (We did try!) During these 45 minutes, we'll discuss why Filene i3 was started, what...

Impact Roadshow | Bethpage, NY

10:00 a.m. - 12:00 p.m. Local Host: Bethpage Federal Credit Union Filene Host: Tansley Stearns Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? It’s 90+ minutes of stimulating conversation about CU programs that have the potential to enrich your members’ experience and build a culture of success...

First Impressions: Building Loyalty and Engagement with New Members

What is your onboarding and communication strategy for new members? How effective is it? Our research shows member satisfaction is not enough. In fact, member loyalty depends a lot more on how "easy" it is to do business with you. New member onboarding offers a critical moment to demonstrate ease...