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Learn by Watching Your Members (In the Non-Creepy Way)

We spend a lot of time asking our members what they want and responding to those needs. But in Filene's vast experience and research, the most important step in creating a successful plan to engage with your members at a deeper level is to spend time actually observing their behavior....

Impact Roadshow | Meriden, CT

2:00 p.m. - 4:00 p.m. Local Host: Credit Union League of Connecticut  Filene Host: Tansley Stearns Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? It’s 90+ minutes of stimulating conversation about CU programs that have the potential to enrich your members’ experience and build a culture of...

Mastering Member Engagement

Stronger member engagement leads to higher retention rates, increased interchange revenue, and greater wallet share. However, research shows that up to 20 percent of consumers are likely to switch their financial institution this year. Both Filene and our friends at Larky talk to a lot of credit unions around the...

Rightsizing Big Data for Credit Unions

During this presentation Filene’s Amy Eagan, along with Zach Tondre from LexisNexis, will explore the experiences of credit unions across North America with “big” data and data of any size. Credit unions of all sizes are learning to rightsize big data, aiming for an end goal of using data to...

Impact Roadshow | Sacramento, CA

10:00 a.m. - 12:00 p.m. Local Host: Schools Financial Credit Union Filene Host: Elry Armaza Click the arrow below to REGISTER for this event: WHAT IS AN IMPACT ROADSHOW? It’s 90+ minutes of stimulating conversation about CU programs that have the potential to enrich your members’ experience and build a culture of success...

fundaMENTAL: The Mind-Money Connection

University of Arizona | Tucson, AZ | 8:30 a.m. - 3:30 p.m. Filene's Center for Consumer Decision Making is pleased to host its second annual colloquium on uncovering consumer preferences. Filene Fellow, Hope Schau and other distinguished guests will share their experiences on consumer decision making, and contribute thoughts on how credit...

big. bright. minds. 2017 | Austin, TX

Experience the Filene difference at this year's big. bright. minds. in Austin, TX. At this two day event, you will: Hear the latest from big. bright. thinkers. on key issues facing credit unions. Have experiences that will harvest great conversations and spark new ideas. Go back to your credit union...

Center for Emerging Technology Colloquium

Save the date for 2018! Join Filene Fellow, Richard Swart, for the second annual colloquium for Filene's Center for Emerging Technology.  Registration is not yet open for this event. Please fill out this brief form and we'll be in touch when registration is live.