Information + Data Technology Benefits

Led by Filene Fellow, Dr. Cheri Speier-Pero, the Center for Data Analytics and the Future of Financial Services will advance credit unions’ understanding of and capabilities in data governance, management, ​and analytics to prepare ​credit unions for the future financial services landscape.​ Check out the latest research now!

Prioritize your strength in building member relationships, and differentiate from competitors in the digital financial services market while strengthening your commitment to the credit union value proposition.

For credit unions, protecting internal assets and members’ assets go beyond security dos and don’ts. It is about credit union do’s and don’ts, and it is about having the technology talk, but in a different way.

Use these design principles to deploy digital assistants in ways that improve service delivery, member experience, and provide new types of service offerings.

This report provides concrete action steps in the form of a road map to a digital future. Included is a summary report, step-by-step road map, guide to partnerships, and an infographic highlighting the reasons credit unions need to develop and invest in their digital strategy.

Use this interactive tool to help you visualize the possibilities of the ATM. Click through each context tab to consider how the ATM may serve as a tool for advancing your credit union's strategies.

Successfully create a data-driven culture, identify significant analytics opportunities and quickly identify and solve problematic pain points. Get started with our latest report.

No matter where you are on your analytics journey, use these insights from our Center of Excellence sponsors to advance your efforts forward into the new year and beyond.

Use this tool to help you prepare member facing content. These tangible recommendations can help your credit union deal with the spread of misinformation if it is happening on your digital and social platforms.

Download this workshop guide to help you consider the underlying causes, effects, and cures of organizational friction within your own organization.

Help your team better understand bias, algorithms, and the negative impact of discrimination using this 4-hour team workshop.

Apply game thinking to your credit union! Use this worksheet to brainstorm creative ideas that apply the concept of gamification to your existing products and services.

Join Filene’s community of testers have an opportunity to be first to the market to test concepts to improve consumer financial well-being and accelerate credit union growth.