Information + Data Technology Benefits

We've curated a collection of resources for your Information + Data Technology team. 

Use your membership benefits as a competitive advantage to help your Information and Data Technology team plan for the future and maintain your infrastructure. These actionable tools, guides and focused research are ready for you now!

Start exploring the resources below now or watch an introduction on demand to help get you set up for success.

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Save this page to your Filene library by clicking the button at the top of the page and check back often for the latest content and ideas.

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Access some of the resources available to you right now!

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Center of Excellence
Data Analytics and the Future of Financial Services

Led by Filene Fellow, Dr. Cheri Speier-Pero, the Center for Data Analytics and the Future of Financial Services will advance credit unions’ understanding of and capabilities in data governance, management, ​and analytics to prepare ​credit unions for the future financial services landscape.​ Check out the latest research now!

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Research Report
High-Tech and High-Touch: Relationship Banking in a Digital World

Prioritize your strength in building member relationships, and differentiate from competitors in the digital financial services market while strengthening your commitment to the credit union value proposition.

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Talking Points
Cybersecurity Talking Points for Credit Unions

For credit unions, protecting internal assets and members’ assets go beyond security dos and don’ts. It is about credit union do’s and don’ts, and it is about having the technology talk, but in a different way.

Review Talking Points
Report TECH Conversations in AI
Guide
Using Digital Assistants in Financial Services

Use these design principles to deploy digital assistants in ways that improve service delivery, member experience, and provide new types of service offerings.

Design Principles
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Research Report
The Future of Digital Transformation for Credit Unions

This report provides concrete action steps in the form of a road map to a digital future. Included is a summary report, step-by-step road map, guide to partnerships, and an infographic highlighting the reasons credit unions need to develop and invest in their digital strategy.

Download
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Tool
Reimagining the ATM Infographic

Use this interactive tool to help you visualize the possibilities of the ATM. Click through each context tab to consider how the ATM may serve as a tool for advancing your credit union's strategies.

Infographic
Report DATA Position Paper
Research Report
Data Analytics: Approaches, Insights, and Future Directions

Successfully create a data-driven culture, identify significant analytics opportunities and quickly identify and solve problematic pain points. Get started with our latest report.

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Insights
4 ways to advance your data analytics efforts

No matter where you are on your analytics journey, use these insights from our Center of Excellence sponsors to advance your efforts forward into the new year and beyond.

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Tool
COVID-19 Financial Scams

Use this tool to help you prepare member facing content. These tangible recommendations can help your credit union deal with the spread of misinformation if it is happening on your digital and social platforms.

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Tool
Organizational Friction Workshop

Download this workshop guide to help you consider the underlying causes, effects, and cures of organizational friction within your own organization.

Download
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Tool
Algorithms and Bias Workshop

Help your team better understand bias, algorithms, and the negative impact of discrimination using this 4-hour team workshop.

Download
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Tool
Remixing Gamification Worksheet

Apply game thinking to your credit union! Use this worksheet to brainstorm creative ideas that apply the concept of gamification to your existing products and services.

Download
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Test With Us
Incubator

Join Filene’s community of testers have an opportunity to be first to the market to test concepts to improve consumer financial well-being and accelerate credit union growth.

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