Many traditional financial institutions struggle to meet the needs of minority households. Filene, Visa, and the Ford Foundation conducted this research to find out why.
Community Impact / Aug 08 2018
Reaching Minority Households Incubator
Community Impact / Dec 10 2020
Community and Social Impact Overview
Led by Filene Fellow Dr. Mai Thi Nguyen of the University of North Carolina, the Center of Excellence for Community...
Operations / Apr 02 2019
Using Analytics to Meet Member Needs: A Case Study of Kern Schools FCU
This report presents a case study of a credit union that used market research methodologies to inform its strategy, grow its membership, and inform its decisions moving forward.
In the News
Dec 10 2020
Webinar: Introducing Filene's Newest Research Fellow Dr. Mai Nguyen and the Community Social Impact Center of Excellence
Review the webinar materials from Introducing Filene's Newest Research Fellow Dr. Mai Nguyen and the Community Social Impact Center of Excellence, hosted on December 10, 2020.
Oct 28 2020
Filene Launches Center of Excellence to Measure Community Development in Financial Services
Dr. Mai Nguyen of the University of North Carolina at Chapel Hill named as research fellow.