Cynthia Campbell is the Director of Impact at Filene Research Institute. She takes the best of Filene’s research and innovation and works with credit unions to implement key findings that will impact their members and organization in positive and meaningful ways. She also led the Accessible Financial Services Incubator that tested five products specifically designed for the underserved with 45 credit unions and 10,000 consumers.
Cynthia comes to Filene from Tinker Federal Credit Union ($3B in assets) where she served as vice president of financial empowerment. She developed and implemented TFCU's award-winning Financial Empowerment Program. Thousands attend the hundreds of financial literacy workshops Tinker offers yearly and use the one-on-one financial counseling, REAL solutions products, online tools and learning modules. Cynthia also implemented Oklahoma’s first three in-school credit union branches in underserved areas.
She is a Credit Union Development Educator (CUDE), she holds a BS in Business Administration and an MBA from Elmhurst College in Illinois, and a master’s degree in Adult Education from the University of Central Oklahoma. She is passionate about credit unions, innovation, member ease of use, and financial literacy.