Filene Fill-In Podcasts

 A podcast series that will fill you in on what's going on at Filene Research Institute and out and about in the financial services world surrounding industry topics.


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Filene Fill-In Podcasts

Ep. 41: Diving Headfirst Into the (Applicant) Pool
Jun 28 2018
Ep. 41: Diving Headfirst Into the (Applicant) Pool

We’ve boiled down our latest research about attraction and retention strategies for credit unions from our Center for the War for Talent.

Ep. 40: Credit Unions' Acquisitions of Banks and Thrifts
Jun 05 2018
Ep. 40: Credit Unions' Acquisitions of Banks and Thrifts

So, a professor, a lawyer and a CEO walk into… a podcast? Listen to this amazing tale of a credit union growth strategy with seemingly no downside.

Ep. 39: What’s the Real Issue with Small Dollar Loans?
May 10 2018
Ep. 39: What’s the Real Issue with Small Dollar Loans?

Interview: Ben Morales, Chief Tech + Operations Officer at Washington State Employees CU and CEO of QCash - about small-dollar lending's real issue.

Ep. 38: Will Be Done Part 2 -- Why WILL it matter?
May 01 2018
Ep. 38: Will Be Done Part 2 -- Why WILL it matter?

In this episode we hear from two people who have been involved at various stages of the creation of Will Be Done, the tool that helps people create wills.

Ep. 37: Will Be Done Part 1 -- What WILL it be?
Apr 19 2018
Ep. 37: Will Be Done Part 1 -- What WILL it be?

This episode explores the build-out of an innovative program for credit unions to help their members by making the will-creation process easier.

Ep. 36: OBM with Harvard Professor Dennis Campbell
Mar 29 2018
Ep. 36: OBM with Harvard Professor Dennis Campbell

Based on transparency, trust and fair treatment, OBM engages with employees and creates a culture of employee ownership in credit unions.

Ep. 35: Speaking of Change - Live from the State of the Union
Jan 26 2018
Ep. 35: Speaking of Change - Live from the State of the Union

LIVE from Filene’s annual “State of the (Credit) Union” address, where we showcase what’s new at Filene and what we see emerging in the marketplace.

Ep. 34: RegTech & CUs - Trench Stories, Love & Aspiration
Jan 08 2018
Ep. 34: RegTech & CUs - Trench Stories, Love & Aspiration

From our RESEARCH (dream) TEAM, this is our “Wildcard” for the new research report “Credit Union Regtech: Innovation and Expertise.”

Ep. 33: A Conversation on Financial Justice with Lisa Servon
Sep 27 2017
Ep. 33: A Conversation on Financial Justice with Lisa Servon

Lisa Servon, professor and author of "The Unbanking of America: How the New Middle Class Survives" speaks with us on this episode.

Ep. 32: Two Wins & a Miss for CUs (Serving Small Businesses)
Jun 16 2017
Ep. 32: Two Wins & a Miss for CUs (Serving Small Businesses)

We hear from credit unions doing everything they can to support their communities' small businesses, then we talk with a new small business owner.

Ep. 31: We Can #BuyTwitter? User-Owned Social Media?
May 19 2017
Ep. 31: We Can #BuyTwitter? User-Owned Social Media?

What if instead of some other corporation buying up a 'failing' Twitter, we, the users, could buy it and structure it as a cooperative?

Ep. 30: Making Families Less Awkward... As Much as We Can
Apr 25 2017
Ep. 30: Making Families Less Awkward... As Much as We Can

Families can be awkward... but our i3 concept attempts to take the awkwardness out of lending money between friends and family.

Ep. 29: Financial Literacy Learnings with Annamaria Lusardi
Apr 13 2017
Ep. 29: Financial Literacy Learnings with Annamaria Lusardi

Annamaria Lusardi showed me around her humble but impressive research center on Financial Literacy at the George Washington University campus.

Ep. 28: Research Center & Colloquia News from Andrew
Apr 06 2017
Ep. 28: Research Center & Colloquia News from Andrew

Managing Director of Research at Filene, Andrew Downin, speaks about the new 5 Centers of Excellence and our 5 Colloquia happening this year.

Ep. 27: The Right Coach for the Job w/ Jimese and Mike
Mar 29 2017
Ep. 27: The Right Coach for the Job w/ Jimese and Mike

Impact Director Jimese Harkley & Mike Neill of Vertex talk about the challenging task of training leaders and how good coaching can improve organizations.

Ep. 26: Visa is Planting the Seed; Growing CU Careers (Part 2)
Mar 23 2017
Ep. 26: Visa is Planting the Seed; Growing CU Careers (Part 2)

More from CUNA's Governmental Affairs Conference. Visa's Doug Leighton talks about Filene's 5th Center of Excellence: the War for Talent.

Ep. 25: Shoe Twins Sekou & George on Gaining Talent (Part 1)
Mar 14 2017
Ep. 25: Shoe Twins Sekou & George on Gaining Talent (Part 1)

Introducing the new research Center of Excellence on the 'War for Talent,' I speak with Filene Fellow Dr. Sekou Bermiss and Filene's George Hofheimer.

Ep. 24: Brandon & Matt, OG Cooperative Trust Crashers (Part 2)
Mar 06 2017
Ep. 24: Brandon & Matt, OG Cooperative Trust Crashers (Part 2)

Brandon Michaels, CEO of Mazuma Credit Union and Matt Vance of Salal Credit Union talk about the original Crash event and how it has evolved.

Ep. 23: Brent & James: The Cooperative Trust's Bookends (Part 1)
Feb 23 2017
Ep. 23: Brent & James: The Cooperative Trust's Bookends (Part 1)

The Trust's founder Brent Dixon and the Trust's current manager James Marshall discuss how this whole thing got started and where it's going next.

Ep. 22: On Onboardability with Sean and Jimese
Feb 15 2017
Ep. 22: On Onboardability with Sean and Jimese

Filener Jimese Harkley and Onboardability CEO/Co-Founder Sean Yokley talk about first impressions in a business context & Onboardability's role.

Ep. 21: The Fosscast - Getting to Know New Filener Ryan Foss
Feb 02 2017
Ep. 21: The Fosscast - Getting to Know New Filener Ryan Foss

We turn the Filene Fill-In into a "Fosscast" while we get to know our newest member of the team: Managing Director of Innovation, Ryan Foss!

Ep. 20: A Filene360 Throwback Gameshow and #FileneFun (Part 2)
Jan 22 2017
Ep. 20: A Filene360 Throwback Gameshow and #FileneFun (Part 2)

Filene360 - our annual celebration with members, friends and partners where we discuss what we see coming to the industry in the year ahead.

Ep. 19: A Filene360 Hug to CUs from Mark "Trebek" Meyer (Part 1)
Jan 12 2017
Ep. 19: A Filene360 Hug to CUs from Mark "Trebek" Meyer (Part 1)

Filene360 - our annual celebration with members, friends and partners where we discuss what we see coming to the industry in the year ahead.

Ep. 18: In the Member's Shoes with Constance and Erin
Dec 12 2016
Ep. 18: In the Member's Shoes with Constance and Erin

Constance Anderson, Founder of MemberXP and Erin Coleman, Senior Impact Director walk us a mile (or more!) in our members' shoes.

Ep. 17: What's So Savvy About SavvyMoney Anyway?
Nov 30 2016
Ep. 17: What's So Savvy About SavvyMoney Anyway?

Born from credit score subscription services, SavvyMoney brings the benefits sought by consumers & creates a winning program for CUs.

Ep. 16: The Story of 6 Clicks in 60 Seconds (Instant Funding)
Nov 08 2016
Ep. 16: The Story of 6 Clicks in 60 Seconds (Instant Funding)

QCash Financial CEO Ben Morales speaks about this short-term small-dollar lending solution that provides instant funding in less than 60 seconds.

Ep. 15: The Lowdown on Larky (A New Filene Friend)
Oct 19 2016
Ep. 15: The Lowdown on Larky (A New Filene Friend)

We talk with Gregg Hammerman, CEO of Larky -- a member engagement and loyalty program that helps credit unions add value for their members.

Ep. 14: New Opportunities For All, At Filene
Sep 22 2016
Ep. 14: New Opportunities For All, At Filene

One fateful day at Filene, we received an email that read, "Andrew Downin is leaving..." SPOILER ALERT: The story ends with a win-win...

Ep. 13: Happy Birthday, Ed Filene! Celebrating our Namesake
Sep 02 2016
Ep. 13: Happy Birthday, Ed Filene! Celebrating our Namesake

Ed Filene's was born on September 3, 1860 in Salem, Massachusetts. Join us in celebration of the father of the U.S. credit union movement!

Ep. 12: A New Approach to Student Loan Debt (Debt Dragons)
Aug 25 2016
Ep. 12: A New Approach to Student Loan Debt (Debt Dragons)

Filene'rs Marnie and Andrew introduce us to the Debt Dragons and the real issues they are attempting to slay for us out there in the world.

Ep. 11: Communications, Social & Digital Media
Aug 19 2016
Ep. 11: Communications, Social & Digital Media

Today's Fill-In is all about what Filene has been doing behind the scenes to improve our communications, social media and digital presence.

Ep. 10: Taking Research into Action with Brenton Peck
Aug 09 2016
Ep. 10: Taking Research into Action with Brenton Peck

Impact Director Brenton Peck has been a Filene Team member only 4 short months but his skill in delivering Filene's research is anything but short.

Ep. 9: The Podcast on Podcasting with Christopher Morris
Aug 03 2016
Ep. 9: The Podcast on Podcasting with Christopher Morris

The NCUF launched their new podcast series Murmurings - I speak with the their Director of Communications about podcasting tips & tricks.

Ep. 8: Elry Helps Credit Unions Find the Metaphorical Pokémon
Jul 28 2016
Ep. 8: Elry Helps Credit Unions Find the Metaphorical Pokémon

Impact Director & Analyst Elry Armaza fills us in on custom research projects, implementing innovation at CUs & developing durable strategies.

Ep. 7: Fiscal Year Wrap-up, Future Filene & Mark's Away...
Jul 20 2016
Ep. 7: Fiscal Year Wrap-up, Future Filene & Mark's Away...

Sitting down with "acting CEO" George and Patsy, I learned a lot about how Filene performed over the past fiscal year and our plans for forging ahead.

Ep. 6: Working with CUs to Close the Financial Services Gap
Jul 12 2016
Ep. 6: Working with CUs to Close the Financial Services Gap

Incubator Director Adam Lee teaches us about the research that's forging a path forward through the power of CUs to financially empower all people.

Ep. 5: Crash-Talking with The Cooperative Trust's James Marshall
Jul 01 2016
Ep. 5: Crash-Talking with The Cooperative Trust's James Marshall

Join the conversation with James Marshall as we talk origins of the Crasher movement, future opportunities to get involved and exciting things to come.

Ep. 4: Talking Strategy with Chief Impact Officer Tansley Stearns
Jun 22 2016
Ep. 4: Talking Strategy with Chief Impact Officer Tansley Stearns

Rather than a 1-2 day activity producing a 100-page report that few will read, an organization's strategy should be an active part of who they are all year round.

Ep. 3: New Research, CU Culture and Centers of Excellence
Jun 08 2016
Ep. 3: New Research, CU Culture and Centers of Excellence

Research Manager Stephanie Galligan joins us on the podcast to explain the first research report ever released as part of our new Centers of Excellence.

Ep. 2: New Ideas, Cooperative Innovation and Cool Socks
May 11 2016
Ep. 2: New Ideas, Cooperative Innovation and Cool Socks

A chat with the fine Filene felines (aka cool cats) Marnie, Andrew and George about CU innovators, bubbling ideas, and the 2025 vision of our industry.

Ep. 1: International Filene Impact, March 2016
Mar 16 2016
Ep. 1: International Filene Impact, March 2016

The Filene Fill-In: the podcast where we fill you in on what's been going on at Filene and out and about in the financial services world.

The Filene Fill-In Pilot Episode (Welcome!) with George and Mark
Feb 16 2016
The Filene Fill-In Pilot Episode (Welcome!) with George and Mark

Testing, testing! This is our just-for-fun test episode featuring Chief Knowledge Officer George Hofheimer and CEO Mark Meyer. Stay tuned!