Jan 28 2020
Research Event / Irvine, CA / Tuesday, January 28, 2020 - Wednesday, January 29, 2020

Research Event | Technology and Consumer Thinking

Credit Unions in an Age of Insecurity


Insecurity is the state of being open to danger or threat—a lack of protection. Insecurity can exist on a systemic level, on an organizational level, and on an individual level.

So where are your points of insecurity as a credit union? What about the insecurities your members are facing? What is your role, and your credit union’s role, in addressing and resolving the dangers and threats your members face today?

Filene brings our research centers for Consumer Thinking and Emerging Technology together for an introspective look at the types of insecurities both credit unions and members are facing at a time of rapidly changing technologies and a shifting economy.

Filene Fellows Bill Maurer, professor at the University of California, Irvine and Hope Schau, professor at the University of Arizona, join keynote speakers Mehrsa Baradaran, University of California, Irvine, and Noelle Stout, Apple University to guide the exploration of the insecurities facing credit unions and their members, encompassing:

  • Economic insecurity
  • Technology and privacy
  • Physical safety
  • Identity

Day 1 is filled with insights from Filene Fellows Bill Maurer and Hope Schau on how data and money are intersecting through new financial technologies and how this impacts the decision making of credit union members. Day 2 is all about putting those learnings into action: Working with keynote speakers, participants join facilitated sessions to put ideas they have learned into action plans that can be taken back to their organizations.

This event is great for CEOs, Marketing and Technology Chiefs.

    Filene Hosts
    Bill Maurer
    Bill Maurer
    Dean, School of Social Sciences; Professor, Department of Anthropology and School of Law; Director, Institute for Money, Technology and Financial Inclusion
    University of California, Irvine
    Hope Schau
    Hope Schau
    Eller Professor of Marketing at the Eller College of Management
    University of Arizona
    Mehrsa Baradaran
    Mehrsa Baradaran
    Professor of Law
    University of California, Irvine
    Noelle Stout
    Noelle Stout
    Apple University
    Naomi Sugie
    Naomi Sugie
    Assistant Professor of Criminology, Law and Society
    University of California, Irvine


    Download the event agenda here.


    The room block for this event has expired, but rooms may still be available at our group rate of $209/night. Please connect with Beth Schnabel to help book your room.

    Crash Filene's Event

    Do you know an emerging leader who wants to crash Credit Unions in the Age of Insecurity? 

    Applications to crash this event will be open until January 5.


    Center for Consumer Decision Making

    Led by Filene Fellow Hope Schau, the Center for Consumer Decision Making uncovers consumer preferences, trends, and behaviors in money management to help credit unions understand how people make decisions in the face of financial needs and challenges.

    Center for Emerging Technology

    Led by Filene Fellow Bill Maurer, the Center for Emerging Technology looks far into the future to connect credit unions with the most impactful technology and drive forward-thinking business decisions.


    Irvine Marriott

    18000 Von Karman Avenue
    Irvine, California 92612

    Interested in attending?
    Register Now