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When Filene launched the Center of Excellence for Consumer Financial Lives in Transition at the end of February, we could not have imagined how relevant this topic would become.

Led by Dr. Lisa Servon, the Center of Excellence for Consumer Financial Lives in Transition is a four-year research project to track shifts, large and small, in the ways that people make and manage money. Credit unions are in a key position be able to help alleviate historically created financial burdens by understanding the frequency and timing of when people are moving through financial transitions.

Join Filene for this session to kick off the work of this research center and learn more about Dr. Servon's vision for it: "The work from this center will help credit unions serve people facing different kinds of transitions – income volatility, retirement, physical health and inequalities. If we can understand the frequency of these kinds of transitions and when people are going through them, we may be able to help alleviate the financial burdens that have been historically created.”


Generous support for the Center of Consumer Financial Lives in Transition is provided by CUNA Mutual Group, BCU, Digital Federal Credit Union (DCU) and PSCU.