Aug 28 2014
Webinar / Thursday, August 28, 2014
Attributes and Skills of High Performing Sales and Service Staff | Webinar
Join Filene and Michael Neill & Associates for a free webinar on Thursday, August 28!
To succeed, high performers rely both on their innate attributes and on learned skills. This webinar is helpful for credit unions of all sizes, whether your sales culture is well ingrained or you're just getting started.
Researcher Michael Neill uses his most recent Filene report to unveil the characteristics of top performing sales staff. He'll also explain how the right mix of hiring, training, coaching, and managing can build on important attributes and instill the right skills for truly member-centric front-line staff.
Thursday, August 28, 2014
1:00 PM - 2:00 PM central time