Speaking to Spark Action

Inspire action across your organization with insights from Filene’s cutting-edge research, delivered by experienced leaders at Filene Research Institute.

Speaking to Spark Action Details

Whether you are looking to engage your entire team, or you want to educate your board, or you want to inspire your constituents, Filene’s talent can bring the most relevant topics to life. Curated from Filene’s cutting-edge research, each speaking topic will provide actionable insights that you can put to use immediately. ​

Topics represent the most often requested and relevant discussions shared by the credit union system today. Speaking topics can be delivered virtually or in-person.

Speaking Topics Available

The Credit Union of the 21st Century

Envision how you can transform to meet the needs of consumers in the future. Consider four banking models for the future that keep socioeconomic and technology trends top of mind. ​

Pathways to Well-Being

We will share experiences from consumers impacted by Filene’s Reaching Minority Households Incubator and present a model for how financial institutions can better support consumers in achieving financial well-being. ​

Member Experience and Service Excellence

Keys to excellent member experience include customer capability and operational transparency. We will explore best practices in each area and offer ways that you can use to improve member experience now. ​

Outcomes:

  • Leading edge insights to inform your organization’s strategy and tactics
  • Context to connect Filene’s research with similar information from other vertical industries
  • Action steps and/or tools that participants can use immediately