Digital Transformation

Rapidly emerging technological trends are putting pressure on the traditional credit union business model. The future is coming fast and there are ways to gain deeper insights into what your membership is looking for when it comes to their digital experience. Explore our research agenda and activities designed for information and data technology leaders.

Research Insights

The Future of Digital Transformation for Credit Unions
Identify where your credit union is on your journey using these concrete action steps in the form of a road map to develop and invest in your digital strategy.

Data Analytics and the Future of Financial Services: Approaches, Insights, and Future Directions
Learn about the capabilities you will need to drive credit union data analytics success.

The Credit Union of the Twenty First Century
Revisit our flagship research report and dive into the six financial technology trends still relevant in a post-pandemic world.

Actionable Tools

Steps to Credit Union Digital Transformation
Use this guide and accompanying road map to ensure your credit union is taking the right, actionable steps towards a successful digital transformation (p. 14-18).

The Credit Union of the 21st Century: Strategy Planning Guide
Use this guide to lead your executive team or board of directors through an analysis of critical transformations in consumer and cooperative finance


Contact Filene at [email protected] for answers to any of your questions.