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Worth Protecting: Research for Credit Unions Responding to Disaster

UPDATED JANUARY 2025: Credit unions play a critical role in supporting communities in the face of disasters—both in the moment of emergency and in helping communities prepare. Filene pulled together our top resources for credit unions on disaster response and community resiliency. Use these resources to prepare your people and your credit union for today and tomorrow.
The disaster puts the noble purpose of the credit union into perspective.
Tony Hildesheim
COO, Redwood Credit Union
Reflecting on experience with California wildfires in 2017

In times of crisis, credit unions can stand as pillars of hope and resilience for their communities. Credit unions are unique financial institutions. Rooted in principles of cooperation and member service, credit unions are both providers of necessary financial services and partners that play a vital role in the flourishing of their communities.

Credit unions are, ultimately, only as important as their people: the people who work at credit unions, the people credit unions serve, and the people who live and work in the communities where credit unions operate. People, and the relationships they have with one another, are the most important resource credit unions have when preparing and responding to a disaster.

This collection provides actionable insights to empower credit unions to help their communities prepare for, respond to, and recover from disaster. Below, you have access to original research, innovative strategies, real-world case studies, and expert recommendations to support credit unions as financial first responders, helping their people by fostering resilience and security.


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