Earlier this fall, the credit union leaders participating in the lab* at Filene gathered for the second annual lab Symposium and identified the most pressing concepts for future testing in the year ahead. This is the second round of test concepts selected for exploration through Filene’s innovation program.
This webinar provides an overview of what we’re testing next in The Lab to grow the credit union business model while serving credit union members’ greatest needs. We will give an inside look at the lab Symposium outcomes and how the innovation tests will be shaped over the coming year.
- Watch the webinar recording below.
- Review presentation deck here.
- Register for our upcoming webinar - Member Voice: Customized Research with a Future-Forward Analysis!