Feb 17 '22
Webinar: So you want to talk about…Overdraft Protection Program Credit Union Panel
In the context of shifting consumer sentiment, new regulatory scrutiny, and market forces, the time is ripe for credit unions to revisit their overdraft protection programs and begin to identify member-friendly updates while maintaining or growing noninterest income.
Hosted on February 17, 2022, "So you want to talk about… Overdraft Protection Program Credit Union Panel" shared insights into how credit unions can adjust.
Five credit union leaders joined Filene's Senior Director of Research, Taylor C. Nelms, to describe their experiences and perspectives on the opportunity at hand. Review the webinar materials below.
- Watch the webinar recording below.
- Review the presentation slide deck here.
- Download the latest research report, Overdraft Protection Programs: Credit Union Best Practices.
Overdraft Protection Programs: Credit Union Best Practices
Leaders in the credit union system and in financial services are reevaluating overdraft protection (ODP) programs. With shifting consumer behavior and expectations, fintech firms gaining market share, and a disparity of impact on lower income members and people of color, ODP programs are undergoing dramatic transformations.Learn More
DEI, Consumer Financial Lives in Transition and Innovation & Incubation
Filene's Centers for Diversity, Equity, and Inclusion, Consumer Financial Lives in Transition, and Innovation & Incubation come together virtually for our first research event of 2022. Registration is now open. Join us April 5-7, 2022!Register Now
Center of Excellence
Innovation & Incubation
Led by Filene Fellow Dr. Jeffrey Robinson, the Center of Excellence for Innovation & Incubation explores emerging products and services, to help credit unions build systems, cultures and processes so that they may remain adaptive to changing needs of members and communities long into the future.Learn More