On March 11, 2020, the WHO declared the novel coronavirus outbreak a pandemic and we all started to come to terms with the many ways this would affect our daily lives, including in our roles at work. For Event Managers that meant pivoting on a dime to make sure we could still deliver our research in a new and virtual way.
We went from offering one monthly webinar in 2019 to bi-weekly webinars, and even weekly webinars during the height of the COVID-19 pandemic. If you joined us for any of these and want to review or even pick up a new session you didn't catch earlier, take some time before the end of the year to gain some new insights to apply to your strategies in the new year.
5. DEI: Beyond the Brand
 | Diversity, equity and inclusion must be more than a transactional opportunity. Credit unions must make it a transformational part of their organization. Filene Fellow Quinetta Roberson and Angela Russell from CUNA Mutual Group discussed how to move DEI from just a statement on your website to an actionable part of your overall strategy. DEI: Beyond the Brand |
4. Remote Work in a New World: Business as Unusual
 | The concept of a “remote workforce” has been talked about for years, but no one imagined that teams would move en masse to a remote work environment virtually overnight due to COVID-19 presenting unique but manageable challenges for employees, management and Boards. Filene Fellow Sekou Bermiss shared insights on recognizing the different dimensions within a virtual team, how to lead effective virtual team trainings, recommendations for Boards in crisis/remote mode, and strategies for managing through a crisis, remotely. Remote Work in a New World: Business a Unusual |
3. Navigating New Forms of Economic Fragility
 | When Filene launched the Center of Excellence for Consumer Financial Lives in Transition at the end of February 2020, we could not have imagined how relevant this topic would become in the midst of what we experienced around the world this year. Filene Fellow Lisa Servon discussed the Center's first insights into new forms of economic and financial fragility and how credit unions can respond to these transitions as they shape and re-shape people’s financial lives. |
2. Measuring the COVID-19 Impact: Your Financial Performance
 | As credit unions evaluate this past year, the COVID-19 pandemic guarantees that prior performance does not guarantee future results.
Mike Higgins Jr. returned to Filene's webinar series to share a financial modeling projection tool to help credit unions see the financial impacts of the COVID-19 pandemic as it relates to their credit union's balance sheet.
Measuring COVID-19 Impact: Your Financial Performance Projection |
1. Maximize Your Support to Address Members' Needs Now
 | Many credit unions took swift action over the first few weeks of the COVID-19 pandemic to offer small-dollar loan programs to help members through financial hardships. Our first webinar of the year with Mike Higgins, Jr. examined the current state of small-dollar lending opportunities and credit union liquidity in the marketplace. He showed credit unions how to assess their own liquidity to know what's possible, how to implement a small-dollar loan program that would give members the safety net they need and how taking immediate action will build long-term loyalty with the entire community. Maximize Your Support to Address Members' Needs Now April 2, 2020 |
For updates on all of our upcoming events, check out filene.org/events.