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Rethinking Financial Services with Human-Centered Design

Rethinking Financial Services with Human-Centered Design

Design thinking is seeping into the financial services industry with banks and credit unions using it to address consumer needs around savings, credit, payments, and more. Filene Research Institute will host a one-day colloquium on March 26 at Brazos Hall in Austin, Texas to help financial leaders inject design thinking into their own organizations.

Learn more about the event and register by March 5 here.

In the meantime, get excited - here's a sneek peek at the all-star speaker lineup:

  • Drew Miller, creative director at frog Design on the principles of design thinking, and the design thinking techniques he and his teams use to address today's problems on a global scale
  • Toby Sterret, director of user experience at online bank Simple on simple design for big impact, and his team’s approach to making design and product one in the same
  • Mohamed Khalil, ‎director of product, data and partnerships at Moven on design for behavioral change, and how Moven leverages mobile technology and innovative design
  • Ryan Hovenweep, director of creative at Austin-based interactive design studio thirteen23 on experience and technology design, and a look at the customer’s experience in the contemporary digital landscape
  • Andy Wright, AVP of marketing and online delivery at Seattle Metropolitan Credit Union on brand design and storytelling, and how Seattle Metropolitan CU incorporates design as a part of a credit union’s marketing tool kit
  • Panel from the University of Texas’ College of Fine Arts on using design for social impact

Categorized: 'Events'

Tagged: 'design thinking' 'filene research institute' 'consumer finance' 'credit unions' 'banking' 'frog design' 'simple' 'moven' 'thirteen23' 'seattle metropolitan credit union' 'university of texas'

Comments on this Post

Just in person, but we’ll have a short write up and a report on the colloquium in months following the event.

Is this available as an online session as well or is it just in person? Thanks!

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