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Filene: The Blog

Take the 5-day challenge to improve your “digital appeal”

Take the 5-day challenge to improve your “digital appeal”

Cornell University defines digital literacy as “the ability to find, evaluate, utilize, share, and create content using information technologies and the Internet.” 

It’s easy to see there is a large digitally literate audience out there – the numbers speak for themselves. More than half of American adults use mobile banking and 2 billion people in the world are actively engaged on social media. Credit unions that want to grow loans and assets faster than they have before must appeal to consumer needs for convenient access to two-way communication, information, products and services, where they are, when they want access to it. 

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Filene @finovatespring - Day Two

If our heads weren’t spinning yet, yesterday’s sessions certainly did it! 32 organizations got a chance to demonstrate their solutions at Finovate Spring 2016 day two. Most of the themes from day one continued. Ease of use was king including mortgage platforms to simplify the process, big data integration, payment alternatives, investment solutions, and more Bot interfacing.  As one of the presenters pointed out, if you were playing bingo, this last paragraph probably did it for most.

Want to read more? Here is a few organizations that got our attention on day two.

Filene @finovatespring - Day 1

Filene @finovatespring  - Day 1

What a great first day at Finovate Spring in San Jose, CA! There were 39 organizations that had seven minutes each to demonstrate their solutions live in front of more than 1,500 attendees (no slides, no pre-recorded material allowed).

A theme emerged during the demonstrations: These companies are gearing solutions to solve very specific problems geared towards making people’s lives easier. The range of solutions included self-service investing solutions, cyber security, payment alternatives, and artificial intelligence.

Want to read more? Here are a few organizations that got our attention on day 1.

A growing trend, an underserved market, and a solution borne of the credit union idea

A growing trend, an underserved market, and a solution borne of the credit union idea

Don’t let the name fool you—small businesses are no small part of the American economy. These organizations—28.8 million of them, according to the Small Business Administration—account for 48% of all employees in the private workforce.

To recognize entrepreneurs and the impact they have on the heartbeat of our economy, we join millions of Americans celebrating National Small Business Week in May.

And as we honor the large economic contributions of our nation’s small business community, it’s worth noting a growing trend in its development. 

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Why Apply for Filene i3?

Why Apply for Filene i3?

Filene i3 is a two-year commitment to innovate on behalf of credit unions in addition to a full-time job. It’s an extra project on your plate every single day of the week.

It’s real work.

It’s real tough.

It’s really worth it.

Here are 5 reasons why.

On the path to serving the underserved, credit unions have our support—past, present and future

On the path to serving the underserved, credit unions have our support—past, present and future

We at Filene are honored to announce we have received more than $1.6 million in grant funding from Ford Foundation and Visa to test the impact and scalability of solutions to serve financially fragile populations with credit unions across the U.S. and Canada. These resources will help us bring access to fairly priced financial products for many of the 50 million underbanked Americans.

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Telling our story…a social media journey

Telling our story…a social media journey

Our research on credit unions’ use of social media proved that you don’t win just by showing up. Members are not impressed with mere presence on sites like Facebook and Twitter. They crave content and if they don’t sense a purpose in their efforts, they will not pay attention. 

Once we researched and built programs for credit unions, we realized we needed to take our own medicine and pause from our always-on-the-go attitude and build our own strategy to manage our social media channels and align our efforts with organization-wide strategies.

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Crash the GAC 2016

Crash the GAC 2016

It was 6 years ago, as Facebook pointed out via a "memory of this day" to my colleague George Hofheimer, that the Crashers first crashed the CUNA GAC. That was back in the day when crashing was a little less sophisticated than it is today (sleeping in hostels and whatnot!), the group truly was a rag-tag band of bright-eyed passionate young credit union hopefuls! 

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