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big.bright.minds. 2024: Transformative Sessions Await

Explore what to expect at Filene's biggest annual member event, big.bright.minds. 2024, happening from November 19–21 in San Diego, CA. Discover key presentations from our Filene Fellows that will equip your credit union to thrive in an evolving financial landscape.

big.bright.minds. 2024 is where the biggest and brightest minds in the credit union movement converge. It is a space where innovation meets action, offering insights that can be applied directly to your organization to navigate the future with confidence. As we face an evolving financial landscape, understanding the latest trends, technologies, and strategies is crucial for building stronger communities and institutions.

Join us in San Diego, CA, from November 19–21, 2024, for Filene's biggest annual member event! This year’s big.bright.minds. promises groundbreaking research, transformative discussions, and a powerful networking platform to connect with forward-thinking peers. Experience sessions that challenge the status quo, engage in hands-on workshops, and celebrate the spirit of leadership.

This is a big part of the benefit of Filene membership, as Innovator-level and above members get at least 2 fee-free registrations.

Preview of Filene Fellows' Presentations at big.bright.minds. 2024

Each year, our Fellows bring their unique expertise to the stage, offering a deep dive into critical topics shaping the future of credit unions.

Jean Chatzky, journalist, personal finance columnist, financial editor and financial ambassador will be our emcee for big.bright.minds. 2024. Filene Fellows will present research-based insights to help your organization thrive. Here is a glimpse of what to expect from this year’s thought leaders:

Empowering Leadership: Cultivating Courage for a Truly Inclusive Workplace

Join Dr. Quinetta Roberson, our Fellow for Diversity, Equity & Inclusion, for this transformative session to discover how to lead with bravery and create a workplace where everyone truly belongs. Drawing on real-world experiences from different industries, you will learn how to challenge the status quo and foster inclusivity through “diversity courage.” Gain practical tools and strategies to cultivate this essential courage, empowering yourself and others to take daily actions that promote a more equitable and thriving environment.

Voices of Gen Z

November 20 • 1:15PM - 1:45PM PT

Join Kim Lear, our Fellow for the Next Generation of Member Growth, as she moderates a dynamic panel of Gen Z members. Through personal stories and experiences, this session will expose credit unions to the aspirations, wants, and needs of Gen Z. Panelists will share their perspectives on financial services and the type of advice they find most valuable, offering practical insights to help credit unions better serve the next generation.

AI, Blockchain, and Payments: Transforming the Future of the Credit Union

Join Dr. Lamont Black, our Fellow for the Credit Union of the Future, as he shares new insights in these three fields of research: a framework for AI adoption, an application of blockchain to secondary loan markets, and new approaches to payments data. In this session, you will explore the opportunities and risks posed by these emerging technologies and learn how to strategically position your credit union for success in a rapidly evolving financial ecosystem.

What’s Holding Credit Unions Back?

Join Dr. Amy Hillman, our Fellow for Leadership, Strategy & Governance, as she shares research-based insights on the challenges that may be holding your credit union back. Drawing from conversations with CEOs and boards of directors, this session will help you identify hidden obstacles that often go unnoticed in the day-to-day execution. Bold and courageous leaders will learn how to turn these challenges into opportunities, empowering your credit union to deepen its competitive advantage and move forward with confidence.

Join Jeffrey Robinson and Quinetta Roberson as they provide an overview of the impact of Filene’s Centers for Innovation & Incubation and Diversity, Equity & Inclusion. This session will celebrate the achievements and contributions made during both leaders’ tenures, culminating in a heartfelt farewell as they conclude their roles. Attendees will gain insights into the lasting influence of these centers on the credit union movement and the importance of fostering innovation and inclusivity for future success.

Join Dr. Mai Nguyen, our Fellow for Community Social Impact, as she explores how a design-driven innovation model can help credit unions create lasting social impact. In this session, you will learn how to take a more targeted and effective approach to improving lives by co-designing programs, products, and services alongside community members. Discover how creative, innovative thinking can disrupt systems and drive meaningful change in your community.


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This is a “must-attend” for innovative leaders who need to stay ahead of the curve in the evolving financial landscape: 

  • C-Suite
  • Senior leaders
  • Decision-makers in marketing, IT, member service, and strategic growth

The sessions will provide valuable insights on leadership, DEI, next-generation growth, emerging technologies like AI and blockchain, and innovative strategies for community impact, geared to drive credit unions toward future success.

As an added bonus, consider sending an emerging leader through the Crash big.bright.minds. program, a low-cost professional development opportunity.

Be Bold. Be Courageous. Be There.

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