Creating inclusive workplaces requires more than just good intentions—it demands the courage to challenge the status quo and speak up, even when it is uncomfortable to do so. Drawing on the experiences of employees across a range of industries, this workshop introduces the concept of "diversity courage," a critical skill for fostering inclusivity. Credit union leaders and employees will gain practical tools and strategies to build this essential courage, empowering them to take daily actions that promote a more equitable and thriving environment. Join Dr. Quinetta Roberson in this transformative session to learn how to lead with bravery and make your workplace a place where everyone truly belongs.
Creating lasting social impact requires creative and innovative thinking to disrupt the systems that perpetuate problems in the community. A design-driven model to innovation can help credit unions take a more targeted and effective approach to improving lives by co-designing programs, products, and services with community members. Join Dr. Mai Nguyen to learn how you can implement the design-driven innovation model in your credit union.
Join Kim Lear, our Fellow for the Next Generation of Member Growth, as she moderates this panel comprised of members of Gen Z, including Nicole Linan, Vivian Xiang, Jonah Weiss, and Arya Zokaei. This discussion will center on exposing credit unions to the aspirations, wants, and needs of Gen Z through the personal stories of the panelists. During the session, panelists will shared their views and the type of financial advice they find the most helpful.
In a rapidly evolving financial landscape, credit union services could be significantly impacted by emerging technologies in the areas of artificial intelligence (AI), blockchain, and payments. Join Dr. Lamont Black, our fellow for the Credit Union of the Future, as he shares new insights in these three fields of research: a framework for AI adoption, an application of blockchain to secondary loan markets, and new approaches to payments data. Watch this session to uncover insights into the opportunities and risks associated with these technologies, and how they can strategically position their credit union to thrive in this new financial ecosystem.
Moving forward often means recognizing the biggest obstacles in your way, but it’s hard to see them when you’re focused on day-to-day execution. Based on research with CEOs and boards of directors, Dr. Amy Hillman focuses on elements of leadership, strategy, and governance that may be holding your credit union back. Once seen, bold and courageous leaders can recognize the opportunities underneath these challenges, freeing your credit union to leverage and deepen your competitive advantage.
